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Best Buy
- Electronics Repair
- Colorado Springs, CO
About this business
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
Location details
3150 New Center Point, Colorado Springs, CO, 80922, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one answers the phone yet when you get there it’s a bunch of employees just standing around looking stupid. Their inventory is pathetic. Not worth going to.
They should be shut down, they have no concept of customer appreciation or respect. Liars and manipulative management.
I purchased a webcam online, was told it was ready via app. Went in and was told many excuses on why they didnt have it for me...there inventory isn't right, COVID things like that. I used 20.00 in credits I had and was told I would have to cancel that and it would come back to me...emphasis on I would have to do it. you would think that since I was already inconvenienced from my long drive that they would help me out but no. So I went home and cancelled and of course my 20.00 is no more. This is not the 1st time an in store... read more
Purchased a new CPU today. The Geek Squad Rep that serviced me today was very professional and knowledgeable. He wasnt into upselling, and was able to answer ALL my needs.
NEVER buy from these thieves!!! Go Amazon! Better return policy!
After spending an hour in the Chapel Hills store… My sales people called down and confirmed the New Center Pt store and the item I needed was in stock and asked them to hold it for me. I drove immediately from one store to the other, waited my turn in line only to find out they sold the item. Customer service knew exactly who I was, knew the item I needed… And were the ones to tell me they sold it five minutes before. I can’t explain how I feel about the lack of courtesy, professionalism and blatant disregard for someone’s t... read more
Went to best buy to get new phones on Saturday after black Friday. Was switching 3 lines over to sprint. Was there for 3 hours. 2 phones were made right. the one number we ported over was not. Now it is Tuesday, the phone was still not activated. We could not get into our sprint account because they set up our pin incorrectly. The plan we were set up on was not what it was supposed to be. They couldn't help us with any thing. We ended up having to go to a sprint store to fix everything. Bottom line everything was everything ... read more
This is by far the worst store with the worst customer service. I couldn’t even speak with someone with having an “appointment”. So much for getting my computer fixed. Then we had them install a stereo system in my truck. Less than 6 months later, a speaker is going out. Probably not their fault, but they will do NOTHING to help. I have to contact the company and see if they will replace it. While they are checking the speaker, the kid (who stunk of pot) broke my door panel. They won’t fix it, but they will reimburse me afte... read more
If I could give them zero stars, I would. One star is too generous. The management at this store goes out of their way to take lousy customer service to a new level. They do NOT care about their customers, only about taking their money. We had bought several things here before we figured out just how lousy they were. Never again! We will find someone else to get our electronics from. Stay far, FAR away from Best (Worst) Buy. You will come to regret it also.
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 4,895 reviews.
When is Best Buy open?
Best Buy is closed now. It will open on Monday at 9:00 a.m.
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