This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Best Buy
- Electronics Repair
- Mentor, OH
About this business
Location details
7830 Plaza Blvd, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. We needed info on smart watches, dozens of chatting blue shirts all around and couldn't get anyone to help. We finally flagged someone down, no product knowledge. He brought someone else along who clearly didn't have a clue either, so we get passed along to another employee who just made everything up as he went. Only to find out that 90% of the info we were given was wrong. Please get it together.
Terrible customer service! Would never do business with them again!
Been going to the Mentor Best Buy for years great customer service
Received email saying my new computer ready for pickup. At store next morning 1/2hr after opening- was told I had to come back 140pm or next am 1020. Really?!!😡😡😡 Very poor staffing at GeekSquad desk! Lots of blue shirts at service desk & in store, 3 at front desk. Still, I was sent away after spending almost $800. Have never heard of sending a customer away!! It wasn't the staff fault- obviously it is policy to work short. Pickup next day was on schedule & uneventful. Unfortunately I purchased a year of their TechSupport... read more
Shoot your self first it's easier. Have no idea what the are doing. Will lie right to your face
Midnight Release events are always a blast thanks to fun staff, engaged managements, and lots of participation from the local gaming community.
Was just on hold fore 30 minutes on two different lines to try and schedule an instillation for my auto start. I finally went online and scheduled it after getting through to someone only to be put on hold again for another 20 minutes. Had it not been purchased here as a gift I would not be getting it installed at this location.
Just tried to call about an electronic device my parents want for Christmas, but I can't get past your automated system to an actual person to find out more about what I need to get, so I'll be taking my business elsewhere.
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 2,778 reviews.
When is Best Buy open?
Best Buy is closed now. It will open on Monday at 9:00 a.m.
Browse nearby in Mentor, OH
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com