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Best Buy
- Electronics Repair
- Mentor, OH
About this business
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
Location details
7830 Plaza Blvd, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We bought a 3 grand range. Delivery was PROMISED today Nov 3. We get a TEXT saying it won’t be delivered - after we received a phone confirmation that we’d get it by 11 am. Today!!! Now first available is JANUARY This is the worst customer service ever. You have our money - we have no product. No one cares. No one answers the phone. Are we supposed to wait and go thru this bull again in January?? Change your store name to WORST BUY Totally unacceptable. Still waiting for a return Phone call.
Mask Nazis but I'm sure they are pro-America pfft
RecommendedWe were very lucky to have a personal shopper name Mercedes could not of asked for a better experience I would recommend them very highly for anybody she especially is fabulous💜🌻
I went into the store for some questions on an iPhone. Kayla Mack was amazing! She took the time to answer all my questions and offer me special offers from Verizon that if I had walked into a Verizon store wouldn’t have got. Her customer service is professional, helpful and on point. Thank you Kayla for your help and guidance in helping me buy my new iPhone!!!!! Give her a raise!
The computer department manager was really friendly and helpful when I had issues with my computer I purchased online. I needed a fast solution and he helped out tremendously during a weird time for customer service. Give that guy a raise lol.
apparently their employees don't know how to answer phones been on the phone for 2 hours waiting for someone to answer they all should be fired
Apparently your phones dont work because no one ever answers and they like ripping you off by not giving you your products. Will never shop here again. So glad you guys could steal over $500 from someone.
I have a a LG refrigerator since 9/26/2019 nothing but trouble, appointments not kept. No one to answer calls. Live chat doesn't work .Is there still a Best Buy in Mentor? I have a three year contract that is of no use unless they keep there appointments. What a poor excuse for a store. I will never buy again from them.
I’ve tried calling the store for over an hour and no one is there to answer the phones...
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 2,648 reviews.
When is Best Buy open?
Best Buy is open now. It will close at 6:00 p.m.
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