Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

5200 Campbell Blvd, Perry Hall, MD, 21236, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,352 reviews
Select a rating
Abigail Ramkalawan's profile image
Abigail Ramkalawan 
7 years ago
Kyle Roberts's profile image
Kyle Roberts 
7 years ago

Best Buy changed their policy that if you finance a purchase you do not receive points. I will go to Amazon and eBay from now on. Lesson learned and buyer beware! This is why people don't shop in-store anymore. 

Bhagirath Shah's profile image
Bhagirath Shah 
7 years ago
Kim Frazier's profile image
Kim Frazier 
7 years ago

The auto Geek Squad department is the best! I think his name was Jason, if not, I'm sorry I didn't get your name. I explained to him my car radio was not putting out any sound. He said could b several things. He gave several options. I chose to see how much new radio would be. He came back and told me that this is a common problem with my type of car. It just needed to be reset. I'm sure some places would take advantage of a female and go ahead and order new radio, but he did the opposite. VERY thankful! 

Suzette Catapang Zalatimo's profile image
Suzette Catapang Zalatimo 
7 years ago

Customer service is great especially Mysti of At&t! 

Nicole Lee Snyder's profile image
Nicole Lee Snyder 
7 years ago

Terrible customer service! had a washers delivered today, paid to have it installed and the old one taken away and they wouldn't do it. Said someone else would call at a later time. Call the 1-888- Best Buy number and get a run around answer, go to the store, same thing. no one seemed to care as to why the washer wasn't installed or the old one taken away. still waiting for a real response. They are definitely loosing a customer. I won't be back or recommending this place! 

David Quillen's profile image
David Quillen 
7 years ago

The requirement that you have to have an appointment for everything, even just to pick up something, is excessively ridiculous! I used to work at an electronics repair center, we never had a problem with people bringing things in or picking things up and no one ever had to have an appointment! 

Phyllis Richard's profile image
Phyllis Richard 
8 years ago

I've always had a positive experience at White Marsh Best Buy. From the time I enter the door everyone is friendly. Provides excellent customer service. I have a Samsung tablet the representative for Samsung she is awesome lot's of knowledge and and very helpful. The entire staff is great. Remember customers when you go anywhere go with a positive attitude and expecting a good out come. You will get what you deserve. Hats off to Best Buy in Nottingham, MD 

Jason Wockenfuss's profile image
Jason Wockenfuss 
8 years ago

I am a reward member....Best Buy much stop there misleading advertisements about their cellphones 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,352 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com