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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

5200 Campbell Blvd, Perry Hall, MD, 21236, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,352 reviews
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Margaret Hamby's profile image
Margaret Hamby 
5 years ago

Worst customer service I've ever experienced. When I told the service rep. I was going to report them to th MD consumer protection agency he offered me their corporate address. Ask for a refund immediately if they tell you they are "escalating" your case. 

Rachel Hancock's profile image
Rachel Hancock 
5 years ago

Called this location this morning. Sat on hold trying to ask a question about car installation for 25 minutes. Tried calling and choosing sales so I could speak with SOMEONE and I’ve been stuck on hold now, again for several more minutes. 🙃 

Muthoni Ndigirigi's profile image
Muthoni Ndigirigi 
5 years ago
Dameaon Kevin's profile image
Dameaon Kevin 
5 years ago

I don't like being asked to be searched like I'm some lowlife thief I spend way too much in this store YEARLY!!! to be treated like a scumbag thief stores would be so much better if they were run by robots I have no time for people's politics. honestly I should take back everything I bought and just repurchase from Amazon where I'm welcomed 

Eric Larry Jenkins Jr.'s profile image
Eric Larry Jenkins Jr. 
5 years ago

Don't sale tv's with crack screens... 

Robin Campbell's profile image
Robin Campbell 
recommend  Recommended
6 years ago

Great service! Customer friendly 

Joyce Anne Bacon's profile image
Joyce Anne Bacon 
recommend  Recommended
6 years ago

I needed more memory in my phone and I'm electronically challenged. When I entered the store I was greeted immediately by Ganera who had me sit while she obtained the SD card. She then installed it for me and backed up my data. The whole time she was pleasant and professional. I appreciated the great service. 

Wayne Pessaro Jr's profile image
Wayne Pessaro Jr 
6 years ago

Some of the worst customers service I have ever seen. 

Steven Dickinson's profile image
Steven Dickinson 
6 years ago

staff is lazy and unprofessional. 45 minutes in store with no service because their staff will not stop talking about their chrismas. EVERYONE THRRE NEEDS TO BE FIRED. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,352 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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