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Best Buy

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About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

3193 S Veterans Pkwy, Springfield, IL, 62704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,303 reviews
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Stephanie Sommer McGeorge's profile image
Stephanie Sommer McGeorge 
8 years ago

12-27-16: So I stand in line with my eight year old because he wants to try this oculus, we patiently waited for the customer in front of us to finish, just as he walks away this "kind gentleman" swoops in from the left and takes over. Then to top it off the sales associate says tried to justify this behavior and says, they usually have a pad with appointments (which was not the current situation, mind you & we were the only ones in line) and (apparently) this gentleman had previously been in line and went over to make a pur... read more

Jack Langiano's profile image
Jack Langiano 
8 years ago
Kimberly Lee's profile image
Kimberly Lee 
8 years ago

Waited in line & was still out by 5:30a. Great employees that were happy to be there!! Thank you 

Michelle Woods's profile image
Michelle Woods 
8 years ago

I have purchased a higher end LG fridge and a washer dryer set in the last 30 days. I already had to have return the washer due to it not working. Now my ice maker does not work. I called yesterday and was never taken off hold. I called three times spending 30 minutes on hold the first time I called, 15 minutes the second and 15 the third. Today after being on hold again I was told it will be $99 to send a tech out plus parts. Are you kidding, it is 30 days old if that and you are going to charge me for something that is obv... read more

Coresta Andrew's profile image
Coresta Andrew 
8 years ago

I saved $26.99 price matching my battery charger and batteries. It was awesome!! Thanks Best Buy 

Brandie Murphy's profile image
Brandie Murphy 
8 years ago

This is the second incident I've had with Best Buy and I'm not a happy camper. I took my laptop to them for an estimate on a minor problem. I ended up walking out with a cracked screen and essentially a nonfunctional laptop. As soon as I heard the crack, I immediately reacted and said "oh my God you broke my screen" while the guy stands there in awe clearly acknowledging with his actions that he had screwed up. But then, when I ask for the manager, the employee blatantly lies and says it must have been broken already. He nev... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,303 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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