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Best Buy

4.0

About this business

Location details

3193 S Veterans Pkwy, Springfield, IL, 62704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,457 reviews
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Janet Bokamp's profile image
Janet Bokamp 
8 years ago

Thanks to Travis who was very thorough and helpful; definitely knew what and how to help me in buying a new computer!! All other staff that I came in contact with we're very nice! I will be coming back for years to come for all my essentials and necessities!! 

Jennifer Irlam Rees's profile image
Jennifer Irlam Rees 
9 years ago

I read horror stories of trying to return a defective computer with Best Buy. I made an appointment and took in our new computer we were having issues with. The young man with Geek Squad that helped us was professional, knowledgeable and we walked out with a working computer. (I wish I could remember his name to give him credit) I've bought every computer for 20+ years from them and will continue to support Best Buy 

Stella Marit Turner's profile image
Stella Marit Turner 
9 years ago

Great experience when purchasing my daughters laptop for college. Very helpful staff 

Latosha Issothankful Carter's profile image
Latosha Issothankful Carter 
9 years ago

Horrible service and never shopping there again. Your store opened it now you won't return it because it's used! 

Don Schuh's profile image
Don Schuh 
9 years ago

They won't even let you look at a product that you want to buy if they don't have a floor model freezer 

Tia Wright's profile image
Tia Wright 
9 years ago

I called to confirm something got confirmation over the phone only to be told something very different by the rude gm and store clerk. Also calling the store takes forever to actually talk to a real person. That is the last time I will give them my business. 

Sarah Jo Dinardo's profile image
Sarah Jo Dinardo 
9 years ago
Lorraine Riemann's profile image
Lorraine Riemann 
9 years ago

I bought a 48 inch TV there.... When we were waited on the man showed us a couple we were looking at then walked away...We couldn't find him when we found the one we wanted so another man helped us and rung up the sale.....That man was very nice and helped us... We feel the first man didn't feel we could afford a new TV....Love the TV I bought and very happy with it... But I just want to say.. " Don't judge people by how they are dressed... 

Lacey Jo's profile image
Lacey Jo 
9 years ago

Why doesn't your recording system have an option to talk to someone? I have tried 5 different times to check on something via your recording and no selections work. After 20 or so minutes and no answer it's very frustrating 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,457 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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