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3193 S Veterans Pkwy, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Guy in the tech area was helpful and entertaining and the girl at the checkout was very nice and engaging with a genuine-seeming smile.
Bought an LG OLED tb from Best Buy, jan 6, 2018. Unit went bad feb 13,2019. Image burn. Now, Best Buy, because I had extended warranty replaced unit and I upgraded to a Sony Bravia OLED. Great service! My beef,tho, is with their reward certificates. I live about 25 miles from closest Best Buy, so I called to get verification that I could use my reward certificates to purchase iTunes card. The gal that answered said I could use reward certificates but not Best Buy gift cards, which really totally different and I knew about. S... read more
Good customer service happy with my new iPad
awesome customer services!!
Worst customer service. Way over staffed and no one to help.
The young man that helped my daughter look at new computers was very helpful and knew exactly what he was talking about.
Thanks Murray for all of his help today with my new phone! He was taking care of many customers and still managed to help me get my phone set up completely. I greatly appreciated the customer service.
Just left Best Buy, stood in car stereo for 20 minutes no one came to help us. We we're looking for a new car stereo with installation. Probably spending $400-$500. But we will go elsewhere since no one decided to help us. We were also looking for a deep freeze. Best Buy just lost a big sale. What happened to customer service?
Best Buy has a 4 star rating with 2,457 reviews.
Best Buy is closed now. It will open at 9:00 a.m.
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