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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

12410 St Charles Rock Rd, Bridgeton, MO, 63044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,709 reviews
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Eric Chelf's profile image
Eric Chelf 
7 years ago

On Tuesday February 27th 2018 I spent my lunch hour shopping for appliances for my new house at the Bridgeton, Mo. Location. I found an awesome deal on a stainless steel Convection Oven, Over Range Microwave, and Side by Side Refrigerator. A super nice employee talked about opening up a Best Buy credit card and gettimg me 18 month financing free deliver and installation. He also made sure I was aware I would need to pay for some install parts so there would be no surprises. G...Continue Reading 

Bernie Barton's profile image
Bernie Barton 
7 years ago

Can’t give a zero star....had a car stereo installed. Battery was dead a few days later. Bought a new battery, which died about 8-10 days later. Mechanic and Best Buy installer said it was the stereo installation error which caused it, but can’t reimburse the battery cost, because I didn’t bring it there first. How many people bring their car to Best Buy when it dies? I thought there was another issue, not expecting a professional stereo install was the problem. Also could not reimburse due to “the condition of the battery” ... read more

Stacey Jo's profile image
Stacey Jo 
7 years ago

Line is currently 8 deep we've been in line for 20+ mins with only 2 people in front of us and ONE register open. Poor kid has called for help and called a manager and STILL he has no help. HORRIBLE. 

Margo Tierra Doom's profile image
Margo Tierra Doom 
7 years ago
Llkeesha Graham's profile image
Llkeesha Graham 
7 years ago

Best Buy in Bridgeton, MO gave excellent customer service. Went in to get a new laptop for work with strict requirements and received excellent service! Kudos to the assistant store manager! Great help! 

Adam Whitley's profile image
Adam Whitley 
7 years ago

Still waiting for help 30+ min. Because I'm not buying something 1k + they don't give a shit. I know why this place has gone down hill but won't say. I will be making a complaint with corporate. 

James Carroll's profile image
James Carroll 
8 years ago

Extremely poor service. I ordered a dishwasher the middle of December and schedule to have it delivered and installed. I took the day off work for this. The day before, I receive an email saying that Best Buy had to reschedule my appointment. I called customer service regarding this issue. They told me that my item was on back-order and actually wouldn't be available until the first of the year. Not so much as a sorry for the inconvenience we have caused, etc. I rarely shopped at Best Buy before and have no intention of goin... read more

Charla Griffin's profile image
Charla Griffin 
8 years ago
Amanda Morton's profile image
Amanda Morton 
8 years ago

They were ok but lines were long and there were limited peope so you'd have to search the whole store for one person BAD BAD!! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,709 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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