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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

869 N E Mall Blvd, Fort Worth, TX, 76053, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,074 reviews
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Andrew Siharath's profile image
Andrew Siharath 
4 years ago

Geek Squad reps are unprofessional. Hanging up on customers over a disagreement with their bogus "protection plan" they sell that covers nothing in reality. Geek Squads Jeremy and his manager Steve are two of the worst customer service representatives I've ever encountered and I will not continue to do business at this location. DON'T BUY GEEK SQUAD PROTECTION. 

David Martineau's profile image
David Martineau 
4 years ago

If online chat is unavailable and no one answers the phone at the store, then I can't find out how to let a family member pick up my order, and then I guess BB doesn't want my money. 

Kate Cunningham's profile image
Kate Cunningham 
5 years ago

They could improve by not having just a 15 day return policy. I could see 15 days for something you don't have a receipt for, but I have a receipt for something I want to return because it doesn't work with my phone, A BIRTHDAY PRESENT by the way, and not only can I not return it, but I can't get store credit either. I will NEVER BUY ANYTHING HERE AGAIN. I'll go somewhere where I can wait lol get than 15 days so I don't have an almost $200 paperweight. Best Buy is garbage. Hands down. Big time corporate garbage. Zero custome... read more

Tim Hudspeth's profile image
Tim Hudspeth 
recommend  Recommended
5 years ago

Friendly, knowledgeable employees who have the answers to your questions!! 

Cody Click's profile image
Cody Click 
recommend  Recommended
5 years ago

I finally bought myself a 7 port USB charger. I can now charge my thumb drive collection with ease. I'm very happy with my purchase and my wife is thrilled to get all the outlets in the house back to do silly things like vacuum and such. 

Susan Baker Ludwig's profile image
Susan Baker Ludwig 
5 years ago

Extremely Poor Customer Service!!! I am having trouble logging in to my account. Called customer service which was answered in Mexico 😟. Called many times without any luck. Ordering from Amazon now instead of Best Buy!!! 

Alexandra Taylor's profile image
Alexandra Taylor 
5 years ago
Audrey Rutella's profile image
Audrey Rutella 
recommend  Recommended
6 years ago

The stereo I bought was cheaper than I gave them credit for. Thought I was going to be disappointed. But I'm not. 

Chris Trudeau's profile image
Chris Trudeau 
6 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,074 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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