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Berlin Chrysler Dodge Jeep Ram

3.0

About this business

Location details

10420 Old Ocean City Blvd., Berlin, MD, 21811, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.033 reviews
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JaynTasha McCaulley's profile image
JaynTasha McCaulley 
7 years ago

Most HORRIBLE service I've EVER received. I purchased a new 200 from them less than a year ago. When it broke down last week, they told me that not only will they not give me a loaner, but that I had to pay to have it towed in. During the 5 days they had my car, they repeatedly lied to me, and never returned my calls. They finally finished my car today after I called in to the GM, just to find out it was a bad battery. Five days to figure out it was the battery and replace it is absolutely ridiculous. From here on out, I wil... read more

Business response:

Hello. Sorry to hear that. We do have a service manager and I'm positive that will not happen again. You were suppose to be given a service loaner for the time your vehicle was here. Again I'm sorry that this happened to you and if you find it in your good graces to give us another shot, I promise you will not be dissapointed. 

Samantha Louise Ours's profile image
Samantha Louise Ours 
8 years ago

A little over a month ago my husband and I bought a new car and I absolutely love it! Thank you Berlin CDJR for everything your staff did to get me into a brand new car! 

Paul M. Appleby's profile image
Paul M. Appleby 
8 years ago

Go see Jen and buy a new Dodge or Jeep! I bought a new Dodge Ram and I am very happy. I give them a A+ 

Business response:

Thanks so much for the kind words, Paul! Congratulations on your new Dodge Ram and we hope to see you in the future! 

Andrii Tkachenko's profile image
Andrii Tkachenko 
8 years ago

Business response:

Thanks, Andrii! 

Frequently asked questions about Berlin Chrysler Dodge Jeep Ram

How is Berlin Chrysler Dodge Jeep Ram rated?

Berlin Chrysler Dodge Jeep Ram has a 3 star rating with 33 reviews. 

When is Berlin Chrysler Dodge Jeep Ram open?

Berlin Chrysler Dodge Jeep Ram is closed now. It will open at 8:00 a.m. 

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