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Bergdorf Goodman

4.2

About this business

Words like opulence and elegance come to mind when you hear the name Bergdorf Goodman. One of the many esteemed shopping destinations situated on Fifth Avenue, this luxury department store has it all: designer clothing, shoes, handbags, accessories, beauty products, homewares, and more. Spend the day browsing brands ranging from Akris to Valentino then stop by the lavish BG Restaurant on the seventh floor. If an indulgent meal isn't enough to restore your energy for another round of shopping, head to the in-house day spa and... read more

Location details

754 5th Ave, New York, NY, 10019, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,381 reviews
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Maurizio Costantino Bettini-Saitta's profile image
Maurizio Costantino Bettini-Saitta 
recommend  Recommended
5 years ago

Everything is top quality. Some too trendy. 🙂 

Doreen Kasim's profile image
Doreen Kasim 
5 years ago

Do not buy from this company! You know normally, you purchase a bunch of things online then you see what looks cute and return it if it doesn't.... Well, if you buy online from Bergdorf Goodman and return the item via post and not in-store they DO NOT REFUND YOU YOUR MONEY. They send you a gift card instead. Their customer service team is hell to deal with. POOR excuse of a luxury retailer. 

Agnessa Vinson's profile image
Agnessa Vinson 
recommend  Recommended
5 years ago

Bergdorf Goodman customer service is superb! Thank you Jodie (5th Avenue location), for helping me with my purchase over the phone. You were able to find what I was looking for and shipped it to me. Truly appreciate your time and help. 

Fleur De Cerise's profile image
Fleur De Cerise 
5 years ago
Michael Lu's profile image
Michael Lu 
5 years ago
Debra Siragusa Sullivan's profile image
Debra Siragusa Sullivan 
5 years ago

On March 12th I purchased two Canadian Goose parkas (Over $2000) and used the shipping label PROVIDED to me by Bergdorf Goodman on March 14th for a return. TODAY I receive a box in the mail with two CHEAP pair of shoes and a letter stating that what I returned was not their merchandise and they will not refund me. I have read other reviews like this one. WHAT IS GOING ON?? Either there is an employee scam or their processing department has seriously made mistakes over and again. Now I am my 3rd call with customer service and... read more

Bernard Fleming's profile image
Bernard Fleming 
recommend  Recommended
5 years ago

I went in yesterday to buy a wallet and EVERY staff member I passed was friendly and extremely courteous. I wish I had gotten the name of the guy who helped me pick out the perfect Gucci wallet. He was wonderful 

Scotty Herndon's profile image
Scotty Herndon 
5 years ago

Your page ad just popped up on my fb page and evidently...227 other women. Did not see one....positive reply AND...I didn't even get to the absurd prices of this spring 2019 debut in order to make a very easy decision. NO to unrealistic fashion. These designs are about you and dressing paper dolls. I sadly discourage this line. Bergy, I truly think that you are out of touch with real women. 

Janet Wells Flye's profile image
Janet Wells Flye 
recommend  Recommended
6 years ago

The store is amazing and the sales people are wonderful to work with. 

Frequently asked questions about Bergdorf Goodman

How is Bergdorf Goodman rated?

Bergdorf Goodman has a 4.2 star rating with 3,381 reviews. 

When is Bergdorf Goodman open?

Bergdorf Goodman is closed now. It will open at 9:00 a.m. 

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