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Bergdorf Goodman
- Clothing Rental
- New York, NY
About this business
Words like opulence and elegance come to mind when you hear the name Bergdorf Goodman. One of the many esteemed shopping destinations situated on Fifth Avenue, this luxury department store has it all: designer clothing, shoes, handbags, accessories, beauty products, homewares, and more. Spend the day browsing brands ranging from Akris to Valentino then stop by the lavish BG Restaurant on the seventh floor. If an indulgent meal isn't enough to restore your energy for another round of shopping, head to the in-house day spa and... read more
Location details
754 5th Ave, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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All lives matter you f*ucking freak bag
Lmao such a sham of a man
Worst customer services. Why have the option for a virtual appointment if no one will ever contact you. I’ve placed 3 different appointments. Today was my last attempt. This is crazy. No one ever called or reached out to me. This will most likely fall on deaf ears. First and last time doing business with them!!!!!
Worst customer services. Why have the option for a virtual appointment if no one will ever contact you. I’ve placed 3 different appointments. Today was my last attempt. This is crazy. No one ever called or reached out to me. This will most likely fall on deaf ears. First and last time doing business with them!!!!!
I was just informed by Bergdorf that they have denied my $750 return because they received an "empty" shoebox. They are accusing me of a fraudulent return, but have no photos to show me of the "empty" box. Furthermore, they didn't make the effort to notify me of this -- I had to call them to check in on the status of my return. This is a scam and they are blaming the customer for it-- and now I'm out $750 even though I followed their return instructions. I am beyond insulted that they are considering me a criminal when all I... read more
Purchased a 3600 dollar item on July 1,2020. Today is 7/12/20 and the carrier they selected Fedex decided not to deliver today and wait until Tuesday 7/14/20. Poor customer service, went really cheap on the shipping. Why did it take so long for you to ship the product? Why was my order not overnight delivery? Why would you ship at 3600 order standard fedex? Order number is 010063023350499070120202336 At this point I’d wait until the boutique stores open again for high end services
Your online app is AWFUL. I just want to let you know that on 2 orders you guys messed up pretty badly. I had ordered 2 bathing suits, one I got the top and NO bottom and the other I got 2 tops. It doesn’t even say at the bottom of the app after you order that the “order was processed”. It gives a BLANK screen. Nor can you SEE the items your ordering. I know have to ship back over $800 IN bathing suits. You really need to fix your site and get your crap together!!!!!!
Your customer service frankly lacks
Frequently asked questions about Bergdorf Goodman
How is Bergdorf Goodman rated?
Bergdorf Goodman has a 4.2 star rating with 3,381 reviews.
When is Bergdorf Goodman open?
Bergdorf Goodman is closed now. It will open tomorrow at 9:00 a.m.
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