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Benjamin Franklin Plumbing of Charlotte

4.8

About this business

Benjamin Franklin Plumbing is the nation's first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That's why, "If there's any delay, it's you we pay." TM If we are late for your service appointment, you'll get paid $5.00 for every minute up to $300.00. How can we promise such punctuality? It's because of our people, our culture, and our technology. Using the latest software, our customer service staff promply schedules and routes your call. Then, a skilled Charlotte Plumber arriv... read more

Location details

3030 Whitehall Park Dr Suite 2, Suite 2, Charlotte, NC, 28273, United States

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4.84,327 reviews
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Martha C's profile image
Martha C 
3 years ago

***** did not leave until my clog issue was resolved. Hes very good at his job. I recommend the company; good service & good clean up afterwards. 

Stephanie C's profile image
Stephanie C 
3 years ago

****** did a very thorough job of explaining everything each option. I am appreciative of his patience. 

steven a's profile image
steven a 
3 years ago

*** is a professional. Courteous and friendly and knows how to fix things 

G B K's profile image
G B K 
3 years ago

**** did a great job and was very professional today 

Denise B's profile image
Denise B 
3 years ago

****** did a great job! Would recommend his services. Did not stop until job was done. And always on time 

Lindsay C's profile image
Lindsay C 
3 years ago

I think the customer satisfaction definitely depends on the plumber who you get, but lately, Ive gotten a really gem every time. Tonight, ********************* showed up when my workday was finished (I had limited availability), and he fixed an outdoor **** (?) that two other plumbers told me couldnt be fixed they told me for the last two years that wed have to tear open a wall and hire a contractor to repair siding to fix a faucet/****. They estimated thousands!! The bandaid that others have applied broke time and again, an... read more

Binh L's profile image
Binh L 
3 years ago

Not a good experience. I was over charge by more than a thousand dollars. I had moved to a new place and needed help turning on the water heater. The service technician shows up, but stated that due to guideline, he cannot help me turn on the water heater without installing multiple updates. I follow through with his explanation, however, later I found out that all of that was completely necessary. There was no guideline that require multiple updates, and there was nothing wrong with the water heater, it was only 3 years old... read more

Patrick C's profile image
Patrick C 
3 years ago

Great job,very happy with the service,I would recommend this company to anyone ?? 

janet b's profile image
janet b 
3 years ago

Punctual and efficient , ****************** fixed the problem, cleaned up and remained professional. 

Frequently asked questions about Benjamin Franklin Plumbing of Charlotte

How is Benjamin Franklin Plumbing of Charlotte rated?

Benjamin Franklin Plumbing of Charlotte has a 4.8 star rating with 4,327 reviews. 

When is Benjamin Franklin Plumbing of Charlotte open?

Benjamin Franklin Plumbing of Charlotte is open now. It is open 24/7. 

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