This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Benjamin Franklin Plumbing is the nation's first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That's why, "If there's any delay, it's you we pay." TM If we are late for your service appointment, you'll get paid $5.00 for every minute up to $300.00. How can we promise such punctuality? It's because of our people, our culture, and our technology. Using the latest software, our customer service staff promply schedules and routes your call. Then, a skilled Charlotte Plumber arriv... read more
3030 Whitehall Park Dr Suite 2, Suite 2, Charlotte, NC, 28273, United States
Get directions*** was very helpful and saw you with that my water got turned back on. I have an ongoing issue with a whole house filter, which needs to be resolved. *** was very pleasant to work with, and answered all my questions.
Outrageous Pricing. I had what I believed to have sewer gas smell in my house. I was told my service tech that he guaranteed it was a blockage at the * spot in the piping. *he service was complete and nothing was found and was told that my toilet paper was probably the fault of the issue. I was charged $900.00 for a pull and reset 1 toilet and drain vision - zone. I really should have done my homework prior and called another company as nearby companies charges $300-$500 for this service.
Very professional and knowledgeable on answering all our questions. Will be using them for our new water heater installation.
***** very friendly. Was rapid doing inspection. Fixed small issue in guest bathroom. Made suggestion what kind trap to purchase & where get it. Give ***** 120 % thumbs up ??
The plumber they sent was friendly, on time, fast and fixed the problem in less than 15 minutes. I was lucky that he had the part for my Toto toilet, because most people don't have that brand. If I ever need a plumber again, I'll be calling Benjamin Franklin plumbing.
Amazing response as usual and job very well done replacing my main water line??
Benjamin Franklin Plumbing has always provided us great service on multiple fixes. Today ***** came out & did a really good job. He was very knowledgable and fixed the problem. He was on time. He let us know he was on the way. A photo was sent so we would know who he was. I really recommend this company especially *****. A JOB WELL DONE!!
***** did an amazing job. I will recommend him to my family and friends.
Best customer service I had in years. *** got me scheduled and *** was the technician who came to my house. Both are extremely knowledgeable and really care about helping people. This was my first experience with Benjamin Franklin and will remain my plumber in the future.
Benjamin Franklin Plumbing of Charlotte has a 4.8 star rating with 4,327 reviews.
Benjamin Franklin Plumbing of Charlotte is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com