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Benjamin Franklin Plumbing of Charlotte

4.8

About this business

Benjamin Franklin Plumbing is the nation's first plumbing service company to promise perfect punctuality. Your time is valuable and we know it. That's why, "If there's any delay, it's you we pay." TM If we are late for your service appointment, you'll get paid $5.00 for every minute up to $300.00. How can we promise such punctuality? It's because of our people, our culture, and our technology. Using the latest software, our customer service staff promply schedules and routes your call. Then, a skilled Charlotte Plumber arriv... read more

Location details

3030 Whitehall Park Dr Suite 2, Suite 2, Charlotte, NC, 28273, United States

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4.84,103 reviews
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Donna D's profile image
Donna D 
11 months ago

Went over all our options very clearly, great job done for us. 

Mark D's profile image
Mark D 
a year ago

*** the plumber was excellent. He did outstanding work installing two outdoor hose spigot. The new 1/4 turn gate valve installation required work in some pretty tight quarters. *** handled the job with ease and professionalism. Benjamin Franklin Plumbing is definitely not your low cost option. But for quality the value can not be beat. I highly recommend them 

Tom P's profile image
Tom P 
a year ago

****** was professional in his appearance and explanation of the service activities he performed. We appreciated his thoroughness in the inspection process and work performed. Very pleased as always. Thank you. 

Carmella S's profile image
Carmella S 
a year ago

We have been with Ben ********************** Plumbing since 2018 and have never regretted making that choice. The technician we saw today knew exactly where to look in order to find why our water heater was giving us trouble. He's been with BFP for 21 years and "boy" he knows his craft.Thank you *** ********************** Plumbing for meeting our needs these 6 years. 

Inez R's profile image
Inez R 
a year ago

***** was outstanding and helpful and talked to us in way we understood everything. Did talk over our heads 

Alma L's profile image
Alma L 
a year ago

Benjamin Franklin helped with a sewer situation & did a superb job, great explanation of the process used in the excavation of pipe & repairs, excellent cleanup, polite with home owners. I would recommend this company for services by ***. Franklin. 

RONALD H's profile image
RONALD H 
a year ago

**** was very helpful knowledegeable and professional. He answered all my questions 

Sharon S's profile image
Sharon S 
a year ago

*** was very helpful and saw you with that my water got turned back on. I have an ongoing issue with a whole house filter, which needs to be resolved. *** was very pleasant to work with, and answered all my questions. 

BRAD L's profile image
BRAD L 
a year ago

Outrageous Pricing. I had what I believed to have sewer gas smell in my house. I was told my service tech that he guaranteed it was a blockage at the * spot in the piping. *he service was complete and nothing was found and was told that my toilet paper was probably the fault of the issue. I was charged $900.00 for a pull and reset 1 toilet and drain vision - zone. I really should have done my homework prior and called another company as nearby companies charges $300-$500 for this service. 

Frequently asked questions about Benjamin Franklin Plumbing of Charlotte

How is Benjamin Franklin Plumbing of Charlotte rated?

Benjamin Franklin Plumbing of Charlotte has a 4.8 star rating with 4,103 reviews. 

When is Benjamin Franklin Plumbing of Charlotte open?

Benjamin Franklin Plumbing of Charlotte is open now. It is open 24/7. 

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