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Air Conditioning and heating service, installation, repair and maintenance with honesty, integrity and quality customer service as our highest values. Our service technician's are NOT paid on a commission basis and we sell the best TRANE equipment with 10 year parts and labor warranties!
1315 W Indian School Rd, Phoenix, AZ, 85013, United States
Get directionsI had 12 different people bid my job, but Paul was very thorough and spent time understanding my job before quoting me. Two years later when we’re finally ready to do the job, he is still the most professional. Thanks to him, Scott and Jeremy for helping us with our multi zone mini split. I look forward to doing more business with you in the future!
Long story short, get your annual or semi annual system tune up done and change your filters. We had our system installed 5 years ago by benefit and couldn’t be happier with the work they did. However, just yesterday a clogged condensation drain line shut down the whole system. Thanks to Mike, Paul, Chuck, Kole, and their dispatcher Anthony for getting someone out to house early the next day and solving the issue in under an hour. Thanks again guys.
Tech called to tell me he'd be there in 40 min-and he was. He explained everything to me. Since technicians are not on commission, there's no fear that they will sell me something I don't need. He used his own hose, he set the thermostat settings and everything back just as they were when he arrived. 100% pleasant and professional experience. And I'm picky.
My experience with their employees has always been positive and top notch!!!
The technician called before the appointment and gave me the option for him to come early or at the scheduled appointment time. There was basically no waiting, and he was here in a timely way. Communication was clear and respectful. He carefully evaluated my two air conditioning units for the casita and the house. He checked everything and didn't try to sell me anything I didn't need- which was extra nice because other companies would see the 25 year old unit on the casita and want to sell me a new unit! He hosed down the un... read more
Business response:
Thank you so much for taking the time to write your experience with Benefit Air Conditioning! We value relationship over the fast buck, and strive to win your business for a lifetime by providing reliable, honest service and not pushing you into buying something you don't need. That is why our technicians are not paid on a performance /sales basis.
I had Kyle come out and look at my unit, he was very polite and professional. Did not try to high pressure me into things i didn't need. He educated me on exactly what i needed and why he was doing what he was doing. I feel very comfortable using them for my ac services in the future! Thanks :)
Business response:
thank you so much for your kind review and, of course, for your business! We are so happy that you are pleased with our service!
I think Mike the manager is pretty cute!
Benefit Air Conditioning LLC has a 4.9 star rating with 738 reviews.
Benefit Air Conditioning LLC is open now. It is open 24/7.
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