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Belle Tire has provided high quality tire service since 1922. Visit Belle Tire for complete tire and wheel service and repair, rotation, auto tune-ups, brake service, oil and lube, general car repair and even windshield and auto-glass service.
6615 S Pennsylvania Ave, Lansing, MI, 48911, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Started off simple. I ordered new tires and set up an appointment to get them on. No biggie right? Oh was I wrong. Dropped it off on a Tuesday at 430pm and 24 hours later I have my truck back. The boys started working on it and informed me it was going to be a lot longer of a project and to come back the next day. My lug nuts were seizing and not wanting to come off. After working on my truck all day today (Wednesday) breaking tools and breaking lug nuts. I have a new set of tires and new lug nuts. I understand fully that th... read more
Good service. Fast service. I think honest.
Business response:
Thank you for your business Jeff!
I have spent over 4k here in the last two weeks and have had to bring my vehicles back five times, the level of incompetence here is astounding. Do yourself a favor and go somewhere else.
New BFGoodrich mud terrain tires for my f350 are awesome thank you Shawn
I have been a loyal customer since this location opened but that has changed now after my experience today. My 80k mile tires have 18k on them I blow a tire out and still cost my 95 dollars to get a new sixty-five thousand mile tire put on. So I get fifteen thousand less miles tire. Without road hazard it would cost 109.00 so what is the point of road hazard. This is a SCAM!!! LAST time I ever go to belle tire again!!! Sincerely, your lost loyal customer William S. Holmes
Business response:
Good Morning William – We are disappointed to hear that you are not satisfied with your visit & warranty coverage. I have reviewed your original tire purchase from 2015 along with the details of the proration with our store team and have verified that the pricing is correct. I have spoken with the store team and we will waive the required installation charge of $20.73 for this transaction in an effort to assist. We apologize for any inconvenience. If our Customer Service Team can further explain the warranty coverage, please... read more
very sneaky people,....my friend went there and they said by law they couldnt do the tire work because the struts were broke..they even gave his the "broken strut".....my friend then took the car to his mechanic and they said the strut they gave him wasnt even from his car!!! WATCH OUT FOR THESE CROOKS
Business response:
Good Morning Brenda -- We apologize for our delay in response! If our Customer Service Team can investigate this matter, please have your friend reach out to us at 888-GO-BELLE (Option #2 on the menu) to further discuss. Thank you! -- Jenn
These days it’s truly hard to find excellent customer service anywhere anymore. Not here!! They continue to go above and beyond every single time I visit their location. Jim helped me this evening and was so kind, smiling, friendly and very helpful. He fixed my problem tire and even fixed another issue that he discovered that should have cost me $60 and charged me NOTHING!! Felt so good to have someone do something so nice. Thank you!! You have a customer for life. Keep up the great work and kudos to a great staff!!
Business response:
Good Morning Tina -- Thank you so much for taking the time to share your experience! We're so glad that Jim could help & get you back on the road :) Thank you for choosing Belle Tire & have a great weekend! -- Jenn
the best I have ever had to work with as far as getting my car repaired will go to bell tire always service and front counter people are great they can not do enough to get you back on the road fast and safe. I will tell all to go to bell tire on south penn.
Business response:
Hello Liz -- Thank you so much for your feedback! We're glad that our team in Lansing could help and get you back on the road so quickly. Thank you for choosing Belle Tire & have a great weekend! -- Jenn
Business response:
Hello Tami -- Per my response to your review posted to Google, we're extremely disappointed to hear of your visit with us. If our Customer Service Team can review your visit & the estimate that you were given, please give us a call at 888-GO-BELLE (Option #2 on the menu) to further discuss. Thank you! -- Jenn
Belle Tire has a 4 star rating with 771 reviews.
Belle Tire is closed now. It will open on Monday at 9:00 a.m.
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