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Bed Bath & Beyond

4.2

About this business

Location details

3102 Kirby Dr, Houston, TX, 77098, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.21,010 reviews
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Teresa H.'s profile image
Teresa H. 
a year ago

Bed Bath & Beyond has become an online retail only. If you order from them you only have 3mins to cancel the order. If an item goes on sale after you have ordered but the item has not shipped yet they will not adjust the price to the sales price. I will never do business with this company again. Stick to Amazon so you have customer service.  

Teresa H.'s profile image
Teresa H. 
a year ago

Bed Bath & Beyond has become an online retail only. If you order from them you only have 3mins to cancel the order. If an item goes on sale after you have ordered but the item has not shipped yet they will not adjust the price to the sales price. I will never do business with this company again. Stick to Amazon so you have customer service.  

Joe Garcia's profile image
Joe Garcia 
recommend  Recommended
4 years ago

Wonderful customer service! 

Rosemary Mk's profile image
Rosemary Mk 
5 years ago

Change their policy for credit on items that go on sale from 14 days to at least 30. Its no wonder that the stores are doing so badly , customer support is not well thought out. Will not shop there again any time soon and will.not recommend to family or friends 

Vicky Gonzalez's profile image
Vicky Gonzalez 
recommend  Recommended
6 years ago

Todo excelente ♥️las personas que atienden y todo lo que venden 

Cathi Walsh's profile image
Cathi Walsh 
7 years ago

I found the products I was seeking, and a few small items for the kitchen. Beautiful bath mats for my Mom. The young lady at the register went through all my coupons, including e-coupons that I didn’t even know about, and figured out the best deal - saving me $125.00. Impressive customer service for which I am grateful. My only complaint, and it’s true of most places I shop (and dine), not just BB&B, is the incessant noise, various music stations, advertisement, videos, TVs, etc. 

Louis Costanzo's profile image
Louis Costanzo 
7 years ago

Employees need to go to charm school. Managers need to stop their. busy work to take care of a customer that has a problem. Assistant manager said she was interviewing someone it looks like she could’ve stop interview long enough to take care of a customer If you don’t start taking care of customers you won’t need any More employees 

Michael Caballero's profile image
Michael Caballero 
7 years ago

I was in this store yesterday to make a purchase. I had my coupon in hand. Three cashiers "working" and what I wanted was on the feature wall that is behind all the registers. I spent 15 minutes trying to find the item that was on display, those same 15 minutes not one of the three cashiers offered to assist me. They noticed me, but never once said can I help you. Zero customer service. I drove out of my way to go to this store...that will be the last time I do that. Your coupons can go right in the trash. Glad you don't nee... read more

Jessica N Tator Plaza's profile image
Jessica N Tator Plaza 
7 years ago

Frequently asked questions about Bed Bath & Beyond

How is Bed Bath & Beyond rated?

Bed Bath & Beyond has a 4.2 star rating with 1,010 reviews. 

When is Bed Bath & Beyond open?

Bed Bath & Beyond is closed now. It will open at 9:00 a.m. 

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