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Bayway Volvo Cars
- Auto Repair
- Houston, TX
About this business
Location details
12353 Gulf Fwy, Houston, TX, 77034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I have bought 4 vehicles from Bayway and after I signed the papers for my 4th vehicle I was told there was only 1 set of keys. They couldn't even throw in an extra set of keys, which is hardly any cost to them to keep a happy customer. They have lost any future business from me and I buy a car every 2 years... if not sooner.
RecommendedI just leased a 2021 Volvo XC40. I love it!!!!
Update - the service manager called after checking out my issues. He indicated that most of the staff that previously worked on the car are gone and he has a new crew, including one of the best techs in the USA. The service manager is trying hard to get me back. Which is a good sign! I have had our 2012 XC90 in for service for the same issue three times. I have just paid another shop to to the work they claimed to have done. I was actually told we did not need a parking brake as we didn't live in WV. Useless.
RecommendedI got informed, efficient, and friendly service when buying my car. Every person I worked with guided me comfortably through the process of driving, researching, and financing my car.
Business response:
Donna, thank you so much for your feedback about Volvo Cars of Louisville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!
RecommendedI just bought my second Volvo from this dealership. I had a great experience with Abbi Satter and the rest of the team. I did a lot of shopping online prior to my appointment and they had the cars waiting for me to test drive upon my arrival. Great experience.
RecommendedThese guys are nice to work with. They’re friendly and knowledgeable. They made the experience smooth and easy. A big thanks to Rodney Garmon, Will Sammauro and Juno Ortiz.
Do not go to this dealership if you care how you are treated. After a 3 hour trip to the dealership with my husband and 6 week old, we came home without a car but during the week we worked out a deal on the phone with our salesperson. We drove that same 3 hour trip with our now 7 week old the following week to buy the car only to be told that we were mistaken and hadn't worked out a deal and the car price was roughly the same. Manager came out to, in their words, "help us understand" the numbers. He was not interested in why... read more
RecommendedBini is awesome! Service was great from start to finish on buying my XC90 Hybrid! Love it!
RecommendedEfficient, pleasant and knowledgeable service department. Always courteous and helpful.
Business response:
Hi Jo-Ann! Thank you for all the kind words about our service team! They are dedicated to ensuring your safety on the road and getting you back out there as quickly as possible. Be sure to get in touch if you have any concerns about your vehicle! Stay safe and take care! We're looking forward to assisting you again in the future!
Frequently asked questions about Bayway Volvo Cars
How is Bayway Volvo Cars rated?
Bayway Volvo Cars has a 4.3 star rating with 920 reviews.
When is Bayway Volvo Cars open?
Bayway Volvo Cars is open now. It will close at 8:00 p.m.
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