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Baylor Scott & White Emergency Hospital – Rockwall
- Emergency Rooms
- Rockwall, TX
About this business
Location details
1975 Alpha Dr #100, Ste 100, Rockwall, TX, 75087, United States
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My wife was seen for a significant ulcer in the back of her throat. First trip here, in and out in 45 minutes. Dr saw her for a minute and gave her a lidocaine swish and did nothing else. $1,468.35 with insurance. Had to go back 2 days later because it was getting worse and causing more problems. $1,724.74 after insurance paid $5,362.26 for that visit. What an absolute con.
Business response:
Hi D.J., we are sorry to hear you feel this way. If you are interested in speaking with one of our advocates about these concerns, please share your information here, https://bit.ly/ContactUsBSWH. We’d like the chance to learn more about these concerns and to assist you.
Cool place if you want to be treated poorly by crappy drs and nurses Who literally sit and make fun of the patients Say they are all faking ignore you and do nothing to help you while you are in extreme pain for 4 hours!!!! Literally the worst medical treatment and staff I’ve ever had the misfortune to deal with The nurses were watching the patients come in on camera mocking them The dr was a joke talking about how annoying some patients were. I could hear all this from my room Just really rude and awful trashy people highly... read more
Business response:
Hi Courtney, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
If you have a medical issue I wouldn’t recommend it. I brought my young daughter here a couple of days ago with COVID symptoms. The mostly empty waiting room looked promising that she’d receive treatment somewhat quickly, I understand things are happening in the back that we can’t see. I’m reasonable and I understand waiting when times are busy, that’s not the issue. They never offered us a single thing, not even a small assessment or a water since the fountains are closed. My child is trying to drink water out of the bathro... read more
RecommendedDr. Pease is great! We were in and out last night, Christmas night, very quickly. Everyone had a great attitude, and I’m thankful for their service on a holiday night.
I recommend that the E.R. doctors be investigated for lack of proper care for people with mental disorders. Their treatment of a patient that is working hard to get help is sorely lacking in Do No Harm. Their negligence nearly caused a repeat patient to seriously consider suicide. I will be following up with hospital admin, NAMI, the local congressman as well as any sociial media available. Should this hospital cause the loss of life due to ignorance, negligence and total disregard I will seek whatever legal recourse availab... read more
Awesome Doctors , nurses & staff ...they listen to your needs and do what they can to make you feel better.
Worse experience ever do yourself a favor and drive on by.
Frequently asked questions about Baylor Scott & White Emergency Hospital – Rockwall
How is Baylor Scott & White Emergency Hospital – Rockwall rated?
Baylor Scott & White Emergency Hospital – Rockwall has a 2.8 star rating with 350 reviews.
When is Baylor Scott & White Emergency Hospital – Rockwall open?
Baylor Scott & White Emergency Hospital – Rockwall is open now. It is open 24/7.
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