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Bay Ridge Toyota
- Car Dealers
- Brooklyn, NY
About this business
Welcome to Bay Ridge Toyota, the #1 Volume Toyota dealer in the five boroughs. Bay Ridge Toyota has a large selection of new Toyota models, used or Certified Used Toyota Vehicles (TCUV), like the Camry, Corolla, Avalon and the Prius. If you need a little more room Bay Ridge Toyota Sales offers leasing and financing on several trucks and SUVs, such as the Toyota Tundra, Tacoma, Rav4, Highlander, 4Runner, Sequoia and Land Cruiser. If you’re looking for a Toyota dealership in Brooklyn, Bay Ridge Toyota has what you need. ... read more
Location details
6401 6th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
On June 08, 2023 I came by appointment to Bay Ridge Toyota. My issue was a warning message on the dash board ( Engine Maintenance Required. Visit Your Dealer ). They charged me $390 for inspection, and after diagnostic their employee suggested to make alignment, change tires, and lots of other things for $ ****, not related to my issue. Not a single word or report paper was issued about my concern. I refused to pay $**** for service I have never asked and left the service station, still without any solution ,but being charge... read more
Very good place clean very professional and ******** was great phenomenal
Came in with no issues just a check light (exclamation point inside triangle) as well as inspection. They kept the car for two days giving excuses about how they cant figure out whats wrong, eventually sent me photos and told me that rodents chewed through my wiring. I said that since the car is running perfectly fine I need it back for work, I will come back to fix. I come to pick up the car after work, have to pay 350$, the car is on its last breath. Theres 6 new pop *** on the main screen, 5 different icons shining, the m... read more
Business response:
*************************,Were sorry to hear about your most recent experience at the dealership, however, we take issue with being referred to as vile and dishonest, as weve been in business for over 50 years due to our ability to assist people when their main source of transportation is having issues. In reviewing your file, we see that you did come in with a check engine light. When we inspected the vehicle, we did notice that wires had been compromised and found evidence of droppings, which are the pictures we sent to yo... read more
Hi My name is *************************** a 2018 Toyota Camry owner. I live in Brooklyn **, ***.Recently my toyota failed stopping while I was driving it, causing minor accident. I figured out many Toyota models had brake fail recalls from factory, including my car. Toyota also confirmed it when I gave them the *** number.Now Toyota refuses to fix my car, damanding 1000$ to fix it within couple of days. Or wait for weeks or a months to fix free of charge.They also refuse at least to provide me another car. If this issue won'... read more
Business response:
we are not refusing to fix his car or deny him a rental if he wanted it as of an hour agoe our service manger was in touch with the customer and he is coming in tomorrow , i will update this once that has happened
I bought my a 2021 Toyota CHR at the end of July from ******** Toyota, nothing negative to say regarding my buying experience. About a month after having the car I began to notice the ***************** Car Play was not sustaining the connection, I would be on a phone call and it just disconnected itself, even though onscreen is showing I was still on the call. After a while I decided to take it in to let Toyota have a look at it, I couldn't get an early appointment with ******** where I bought the car so I opt reluctantly to... read more
Business response:
First , I hope your problem has been resolved, I understand your frustration , we take in every Toyota for service and warranty work, it makes absolutely no difference to us if purchased here or not , if we are busy and The Techs best suited to diagnose and resolve your issue are busy on other customers cars it could delay the process, so while we do have and did give it to a tech to check the basics just to be sure it wasn't something simple, we did need to have a more qualified tech look deeper into it , I do not have 'LOA... read more
It is disgusting what the Toyota repair shop has put me through.I drove my **** Toyota Camry to the shop on July 12, 2021 for a stalling issue and I have not gotten my car back yet. Today is October 6, 2021.The car is in very good condition and had just had an oil change a week earlier at the Sunrise Toyota dealer in ******* , **.The Bay Ridge Toyota service department neglects to return my calls for a status update on the repair of my car except that every week or couple of weeks I finally get a reply and I am told another ... read more
Business response:
first let me apologize for the frustration you encountered when calling in to check on your car, we are addressing this issue going forward with additional training, we are also in the process of adding employees to man the phones to free the service managers up to call with more updates on a regular basis, as far as your repairs are concerned it did take an unusually long time to finally remedy the problem , we had to start by clearing all trouble codes from your computer then replace some original parts that where worn due... read more
We made an appointment for service to FIX a problem on a Toyota Sienna, they called saying they need to replace a piece to resolve the issue, the cost of said part was $1,723.69, which we agreed to pay in order to get the car fixed. After replacing the "damaged" piece the car had the same exact issue, I asked them why the car had the same problem and they said that now it could be something else, after this lack of professionalism, responsibility and honesty we decided to pick up the car because they were not able to fix it,... read more
Business response:
I could not find a current repair under the name provided but I did find a auto dealer who brought us a car that we did change the actuator on, the customer stated they had changed the original actuator with a used one and couldn't get the warning light to shut off, we set the vehicle up to our diagnostic computer and could not get a reading so we needed to replace the actuator as a first step, we did and still could not get it to reset so further diagnostic time is needed to determine what else is malfunctioning in the *** ... read more
My family bought a car from ali and sales manager moe A they where not pushy at all . Way better experience then the other dealerships we went to
Business response:
thank you so much for your great review ! we are glad you had a positive experience at Bay Ridge Toyota , enjoy your new vehicle
Mohammed was my advisor he was awesome he explained all the information regarding my vehicle and maintenance. Mohammed was extremely attentive . He also kept me updated periodically about my vehicle as I waited. His customer service skills were superb great job Bayridge Toyota!!!!!!!!!!!!!
Business response:
thank you for your review ! Mohammed is a great menber of our service team, i am glad he was able to help
Frequently asked questions about Bay Ridge Toyota
How is Bay Ridge Toyota rated?
Bay Ridge Toyota has a 3 star rating with 24 reviews.
When is Bay Ridge Toyota open?
Bay Ridge Toyota is closed now. It will open tomorrow at 9:00 a.m.
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