Bay Ridge Toyota

Mazen E 

on BBB

4 months ago

I went to Bayridge Toyota for a service on Tuesday 04/09/2025 for my 2024 sienna cause I fount the right rear tire tilting inwards. So I checked in the car and they told me first it is not covered by the warranty and I have to call my full coverage insurance ( which is another scam) to file a claim. A process that could take a week or more to fix an upper control arm which will cost me 300 to $400 to fix anywhere else. So I went the following morning requesting to cancel the service and after hustling with the service adviso... read more

Wioletta D 

on BBB

10 months ago

Very poor customer service for a loyal customer of 6 years. When I went to get a new lease the salesman name ******* treated me horribly. Zero customer communication skills plus he discriminated me as a woman He pulled my car out open the door for me and told me to drive off basically telling ne oof you go without explaining or making a deal with me. Toyota should really screan their workers more thourly. We'll to bad for them they lost a good customer. 

Edward C 

on BBB

a year ago

Do not go to bayridge Toyota I took *y car there and *oe * rip *e off for over ************************************************************* good running condition with olny 4421 *iles this was olny brought for a check they had *y car over 3hours and also lock *y car in lot after I try to pay to get it out and I had paper work on *e then find out it was the wrong one after the old *an called a *anager rip it out of *y hand please do not go there look at what the did to other ppl out here I wish u all the best ?? 

Arthur R 

on BBB

a year ago

****** and ******* were excellent! They are very knowledgeable and diligent and not pushy. Pleasure doing business with them! Highly recommended 

Tatiana R 

on BBB

a year ago

Exceptional customer service and *************************. Handled everything like a gentleman would give him 10 stars if I could ! 

Erik A 

on BBB

a year ago

Bought a Camry SE two weeks ago. Very satisfied with the level of service. Very patient and helpful. Worked with *************************** and *****************************. I highly recommended this dealership. 

George G 

on BBB

a year ago

****** and ******* were Very professional and courteous and helpful! Will be buying from them only 

Yousef S 

on BBB

a year ago

There are phenomenal people literally go above and beyond they dont just want to sell you any car they make sure its the one you want 

James A 

on BBB

a year ago

Went for state ins. & to fix gas cap spring. Was warned to immediately address major issues that didnt show on previous visit (Jan). Tire Tread: From Jan to Nov, they noted IMPROVED treads. Clearly something is wrong. Gas Cap: Charging $200 to fix a $7 (parts desk) spring is criminal. I was being charged $182 rate + part + tax. I replaced the spring myself in 8 seconds. ******* had nothing to say when I noted the $7 part versus $200 Toyota was trying to steal. Brakes: Told brakes are badly grooved, rusted & require immediate... read more