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Basil Ford

4.5

About this business

"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!" 

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.56,222 reviews
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Laurie Catherine Kremblas-Steffan's profile image
Laurie Catherine Kremblas-Steffan 
7 years ago

Dave was wonderful. He explained everything thoroughly to me. Even though they were fully booked they let me drop my car off and the work was completed in a day! Every employee I met was very nice. Thank you for your excellent service! 

Robin Bauer Ebling's profile image
Robin Bauer Ebling 
7 years ago

After 6 years of personal and dedicated salesmanship, I finally purchased my new (used) 2014 Nissan Frontier from Leon at Basil Ford and I couldn’t be happier!!!! Leon took excellent care of me and his patience speaks for itself! If you’re looking for not your typical salesman, please reach out to Leon today and tell him I sent you!!!!!! Thank you, Leon!!!!!!! 

Chad Berst's profile image
Chad Berst 
7 years ago

Everyone from sales to service here is so helpful and informative. I recommend all of my friends and family to do business here. This is the only car dealership I do business with and will continue to do so for years to come! 

Nick Wheaton's profile image
Nick Wheaton 
7 years ago

I went there today 2/19/18 to look at a used Chrysler I found listed in Facebook. Hit a salesmen named Collin he was great to work with. I'd recommend him to anyone. The experience was great no pushy sales pitch found awesners to any question I had. I wouldn't hesitate to goo back for another and may be doing so soon. 

Joe Fambo's profile image
Joe Fambo 
7 years ago
Bill Lent's profile image
Bill Lent 
7 years ago

today's visit at Basil Ford was eventful he did everything but finished the tire that I needed to have fixed cuz it was leaking had to bring it back in to do the work which cost me an extra 30 to 40 minutes and by the time it was finished I was late for another appointment but overall the work was done well. 

Deb Margarucci's profile image
Deb Margarucci 
7 years ago

Took care of everything I needed, very friendly and not condescending (even though I'm female). Even washed the vehicle. Best service I've ever received. 

Maryam Busshart's profile image
Maryam Busshart 
7 years ago
Rachel Musilli's profile image
Rachel Musilli 
7 years ago

Basil ford originally rubbed me the wrong way, and I would have given them one star, but when they became aware of how un satisfied I was, they went above and beyond to rectify the situation. Particularly Shannon. My car is repaired and runs perfectly. Thank you. 

Frequently asked questions about Basil Ford

How is Basil Ford rated?

Basil Ford has a 4.5 star rating with 6,222 reviews. 

When is Basil Ford open?

Basil Ford is closed now. It will open at 9:00 a.m. 

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