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Baptist Health System

3.8

About this business

Location details

810 St. Vincent's Drive, Birmingham, AL, 35205, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8158 reviews
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Debbie Brown Danelutt's profile image
Debbie Brown Danelutt 
7 years ago

Business response:

Thanks so much for taking the time to share! 

Mandy Ford's profile image
Mandy Ford 
7 years ago

Business response:

Thanks so much for your 5-star review! 

Andrea Mechalske's profile image
Andrea Mechalske 
7 years ago

I’ll be sure to publish the pictures and videos of your nurses sitting around laughing and playing on their phones while we enter hour 6 of waiting in the er and still haven’t been seen. I’d rather die than come back here. 

Business response:

Hi, Andrea. We are so sorry to hear about your experience and would like to follow up with you. Would you be willing to private message us your contact information? Thanks! 

Peggy Sims Gibbs's profile image
Peggy Sims Gibbs 
7 years ago

I had my gall bladder removed at St. Vincents downtown yesterday. I was very nervous about it. From the minute I got there everyone was friendly and helpful. The nurses put me at ease and before long we were laughing and talking about the procedure. The anesthesiologist came in and made me feel very comfortable about the anesthesia. I have to admit, that part scared me more than any other part of the procedure. Everyone was friendly, efficient and professional. The surgery went extremely well. I am thankful to all the doctor... read more

Business response:

Thank you so much for taking the time to share! We appreciate it! 

Zion Motley-Martin's profile image
Zion Motley-Martin 
7 years ago

I've been going to this hospital for 19 years. The service has dropped tremendously! They give you meds that don't work so they can tell you to come back and recheck you for the same issue. And you know what, they get money each time you come but you lose money from taking off work. And on top of that, they make you sit and wait for a minimum of an hour before seeing you. And when they do see you they rush you! Next time I go I'm leaving with my medical records. 

Samuel Matthews's profile image
Samuel Matthews 
7 years ago

If they don't fix there admitting and registration I don't see how they will stay in business this is awful and they should Embarrassed been sitting for over a hour 

Kathleen Lawson's profile image
Kathleen Lawson 
7 years ago
Lynn Armer's profile image
Lynn Armer 
7 years ago

2 visits (Thursday evening shift) and (Sunday morning). Staff was terrible and rude ( nursing staff /secretary at desk) Thursday except Security. Sunday the same. I’m glad I wasn’t sick. Someone else was. The only name I heard today was Kecia as far as the staff. The red head black girl at the desk needs to be named as well. Terrrible. I guess talking on your own phone at desk is warranted also. I just wanted coffee while I waited. But when it was made, the staff was apparently waiting too. St Vincent’s you ARE TH BAMA OF TH... read more

Business response:

Lynn: we're so sorry to hear about your experience. Would you be willing to private message us your contact information, so we can follow up with you? Thanks! 

Willis McKee's profile image
Willis McKee 
7 years ago

Be prepared for the worst front line of admissions people you will encounter. Bitter, lazy, scowled and overall piss and vinegar. 

Business response:

Hi, Willis. We're so sorry to hear about your experience. Would you be willing to private message us your contact information, so we can follow up? Thanks! 

Frequently asked questions about Baptist Health System

How is Baptist Health System rated?

Baptist Health System has a 3.8 star rating with 158 reviews. 

When is Baptist Health System open?

Baptist Health System is closed now. It will open at 9:00 a.m. 

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