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Banknewport
- Banks
- Newport, RI
About this business
Location details
10 Washington Square, Newport, RI, 02840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This bank supports a racist company with a racist mascot. There are pictures of their employees supporting them and asking the community to join. We need to work to rid the country of racism, not advertise it.
Business response:
BankNewport and our subsidiaries are committed to inclusion and diversity for all. This is fundamental to how we conduct our business and support our community.
This bank used to be an excellent resource for small businesses in the area but it has lost its connection with its customers as it has grown and its leadership has changed. What was first name in-person service became call center service. Easy customer service issues are now challenging to resolve and the customer pays the price. I’ve had up to 8-9 accounts there at one time. Tomorrow I close what remains of them.
Business response:
Good Afternoon Kent, we appreciate your feedback. We apologize for any inconvenience that this experience may have caused you.
They refuse to lock a rate until day of closing. If you are looking for a mortgage, don’t waste your time here.
Business response:
Good Morning Ram, we appreciate your feedback. We will have a representative reach out to you to speak with you about this matter.
As a long time professional broker and investor in the Real Estate Industry, I can tell you that this is the single worst bank I've ever dealt with. Over two months of wasted time, (where the lender didn't even look at the comprehensive loan package until the week of the original closing date), they repeatedly asked for things over and over again, asked for explanations about the same things that happened six years ago, waffled back and forth, changed the goal posts multiple times, uncovered that I could buy the building wit... read more
I have had my account for about 6 months now.....first I don’t like the fact that there is NO answering service after hours I am locked out of my Online banking I don’t know why then when I call it says it can’t find my info? Seriously? I am taking my money out tomorrow thanks for nothing
After being with the bank for years and even working for them for almost 5 years, I will be moving my funds out as soon as the CDs mature.. had fraud on one account and being a banker knew to get a stop on it and they refused to help with the stop fee. then a gym took out before they even opened on an account that doesn't keep much balance and got a fee and they refused to help because it wasn't their error. there was a time where they did "help". even bigger banks at least help out once in a while.. no empathy showed and ha... read more
Keep minimum balance for business checking at $1,000
Answering the phone might be a good start. Providing some, any, support is probably another area to focus.
Frequently asked questions about Banknewport
How is Banknewport rated?
Banknewport has a 4.4 star rating with 61 reviews.
When is Banknewport open?
Banknewport is closed now. It will open tomorrow at 9:00 a.m.
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