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Bank of America Financial Center

2.5

About this business

Welcome to Bank of America in Tonawanda, NY, home to your financial needs including personal checking and savings accounts, online/mobile banking, student banking, credit cards and more. 

Location details

1188 Niagara Falls Blvd, Tonawanda, NY, 14150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.5136 reviews
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Denise White Frosina's profile image
Denise White Frosina 
7 years ago

Spent 30 minutes on hold while being urged to ensure I had my account number only to be told I can’t close the account on a Saturday. What a waste of time. Poor customer service. 

Magda I. Gonzalez's profile image
Magda I. Gonzalez 
7 years ago

Today I went to Bank of America to try to deposit some cash into my friends account and was told that Bank of America NO LONGER ACCEPTS CASH AS CURRENCY FOR DEPOSITS! They said that I would have to write a check and wait 3 days for the check to clear and only then would the money be transferred into her account or if I opened up my own Bank of America account then and only then could I deposit cash into any account. What a croc this bank is I'm so glad I no longer bank with you guys! 

Jesse Cross's profile image
Jesse Cross 
7 years ago
Brianna Scarfo's profile image
Brianna Scarfo 
7 years ago

Their tellers suck. They make it so difficult to do anything here especially if you're not a client of theirs. They don't want to help anyone unless you're a consistent client. 

Michael Peele's profile image
Michael Peele 
7 years ago

3 brick and mortors and either the drive is not open or the drive thrus have permanently closed. 2 of 3 with long lines inside and 1 CSR. POOR MANAGING POOR CUSTOMER SERVICE = close out all 3 accts. 

Ronald Kerkstra's profile image
Ronald Kerkstra 
7 years ago

Anyone else have their house stolen by BOA and given for free to fannie mae at the county sale? Something very wrong here, in 2008 10 million homes were takin away because of the big banks housing balloon burst, and the people thrown out on the street. I know the media made it look like it was the home owners fault, but who took the jobs and who made the value of your home go down 40%? 

Sara Frederick's profile image
Sara Frederick 
7 years ago
Michael Lee's profile image
Michael Lee 
7 years ago

I spent almost an hour and a half today trying to open up another account at B of A today but they weren't able to accomplish it and I will have to return. The fact that I have two personal accounts and five business accounts would lead one to believe that it would be simple to add another. Not so. Each time, each and every time I have to come into a branch, I have to come back later to accomplish my purpose. Not because I don't have documentation but because they don't have the knowledge of their own systems sufficient to h... read more

Amit Lohar's profile image
Amit Lohar 
recommend  Recommended
7 years ago

Frequently asked questions about Bank of America Financial Center

How is Bank of America Financial Center rated?

Bank of America Financial Center has a 2.5 star rating with 136 reviews. 

When is Bank of America Financial Center open?

Bank of America Financial Center is closed now. It will open tomorrow at 9:00 a.m. 

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