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Banfield Pet Hospital
- Veterinarians
- Atlanta, GA
About this business
Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more
Location details
650 Ponce De Leon Avenue Northeast, Atlanta, GA, 30308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Worst vet ever... – This place is the pits. The vet-tech's are nice enough, but I've been going there on an overpriced "wellness plan" for months and have yet to meet the actual veterinarian. The staff is slow, appointments are useless, and they try to nickle and dime me every time I come in. They have an excuse for everything and are just plain unreasonable. Animals cost money, but come on ~ they don't cost THAT much. It shouldn't be a terrible expense going to the vet, but they've figured out how to ruin the experience. It... read more
awfully rude staff – I am at something of a loss. Don't we all want to get along and have a good experience and healthy animals? Apparently the Banfield is more of a money grubbing conglomerate than a good local vet.
Ignorant staff, elusive vet, bad hygiene, hidden fees, unnecessary tests, – We have taken our cats to Banfield twice. Both were among the worst veterinary and clinic experiences I have ever had. The facility smells bad. Staff are not educated or informed about the issues and services, yet the vet is never around to answer questions or have discussion about decisions. The staff is very autocratic, insisting on unnecessary tests and vaccinations, which they spring on you mid day, after you (and your) pet have gone through the ... read more
RANDOM FEES, NO DOCTOR VISIBLE, PETS DO NOT COME FIRST – Let me begin by saying Dr. Freshwater is Great. Let me continue to say that the rest of the staff is NOT! Appointments mean nothing. You NEVER see the vet only techs (impersonal and rude at that). The front staff is rude and uncaring. Every time you try to get in they want you to drop your pet off instead of seeing the Doctor with your pet so that you have some level of confidence that something was done. The last three visits a Doctor never so much as appeared to me, ... read more
Great Doctors, BAD office help!!! – The PROS of this DMV are that the doctors are fantastic! They listen very well and are always very thorough! They are always nice and have a great bedside manner! I've never had a problem with the vet techs either! The CONS are that the people who run the front desk always provide poor service! It could be attributed to the high volume of people who go to this vet. However, that is no excuse for the mistakes they've made with my pets' records, the utter rudeness that I've experienced on th... read more
Would never recommend this to anyone. Staff not knowledgeable. Customer service the pits. Never even see the vet. – This place is horrible. Wait times in excess of 2 hours even with appointment, but more bothersome is the lack of knowledge by the staff. Rarely ever get to see the actual vet, though I had questions;told they are too busy. Kitten had a reaction to a vaccination, but not explained properly. Asked to see the vet to ask further questions and she was rude and rushed. When picking up my kitten from being neutered, ... read more
Excellent Atlanta Veterinarian – Excellent doctor. Very loving to my pets. I have visited several veterinarians in the atlanta midtown area, this is the only doctor that talks to me on a level that I can understand. Very intelligent and very concerned about animal well-being. Very caring attitude overall and sees to it that on each visit I am informed of all of the options that I have available. I have recommended her to several friends, all of which have been pleased. Dr. Freshwater has always been available for questions a... read more
rude staff – Staff and receptionists were rude and assuming. Since staff changes it is hard to establish a good relationship with one or two people. Not a great value either. I'll go to another vet in the future where I am listened to and treated like an individual, not a nuisance.
Frequently asked questions about Banfield Pet Hospital
How is Banfield Pet Hospital rated?
Banfield Pet Hospital has a 3.8 star rating with 223 reviews.
When is Banfield Pet Hospital open?
Banfield Pet Hospital is closed now. It will open at 9:00 a.m.
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