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Banfield Pet Hospital

3.8

About this business

Specialties Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ... read more

Location details

501 Hilltop Plz, Virginia Beach, VA, 23454, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.8199 reviews
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Shizz Marley's profile image
Shizz Marley 
3 years ago

They been taking money off my card for my dogs wellness plan but telling me they not receiving they payments. That’s all they’re about is money don’t care if ya let lives or dies 

Jacklyn Nichol Godfrey's profile image
Jacklyn Nichol Godfrey 
4 years ago

My poor puppy was put in a cage for over five hours. I have been calling Banfield all day just to be put on hold. I had to get my husband to call ticket any information about her. They didn’t even do anything they were supposed to do for the appointment. When My husband went to pick her up she was traumatized crying the whole way home. I came here today to sign up a new member of my family. Now i’m leaving here today taking my two members of my family out of Banfield an… See more 

Tracy Holemeyer's profile image
Tracy Holemeyer 
5 years ago

Tracy, at the front desk, is a nightmare to work with. Loved the docs there but dealing with the front desk staff who act like you owe them for their existence makes it not worth it at all. Disappointed is an understatement. 

Karen Bradley's profile image
Karen Bradley 
6 years ago

If you sign up for the wellness plan, it’s impossible to cancel. I have contacted the corporate office to cancel and corporate told me to call the local hospital. The local hospital told me to call corporate. I have left several messages this week and now currently been on hold for an hour and a half with the corporate office. This is extreme unprofessional. 

Sunny Elizabeth's profile image
Sunny Elizabeth 
6 years ago

We took our dog Dee for his 2nd rabies after adoption (the 1st provided by the Rescue gave him no trouble) and had to return because of a violent reaction then were given a bill for almost $400. We took my daughter's dog a 15-17 yr old (we are pet sitting) today over concern for her eye. After being told she has end stage glaucoma we were offered an additional $100 worth of tests. We explained we would most likely be putting her down at the end of the week when my daughter… See more 

Sunny Elizabeth's profile image
Sunny Elizabeth 
6 years ago
Trisia Anderson's profile image
Trisia Anderson 
recommend  Recommended
6 years ago

Dr Kite is great and all staff are wonderful as well! 

Olivia Mackling's profile image
Olivia Mackling 
6 years ago

The staff at Banfield Hilltop is top notch. They take the utmost care with our two pugs. You can tell they legitimately care about the welfare of our boys. So awesome! 

BK Moots's profile image
BK Moots 
recommend  Recommended
6 years ago

I love this place, we pass two others just to come here, the people have been great to our little dog..I have no complaints at all. I love all the staff... Chewy sends his love ya'll.... 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 3.8 star rating with 199 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 6:00 p.m.  

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