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Banfield Pet Hospital

4.1

About this business

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan can ensure ongoing prevent... read more

Location details

1945 Pavilion Way, Lexington, KY, 40509, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1193 reviews
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Brenda Sue's profile image
Brenda Sue 
recommend  Recommended
4 years ago

Good folks, very professional and friendly 

Ashley Atwood's profile image
Ashley Atwood 
4 years ago

I do not recommend this vet clinic. I made our appointment online for 2:30pm. When you schedule the appointment online you have to put what your animal is being seen for. We arrived about 2:15, 15minutes prior to the appointment. While we got checked in the vet tech asked what our dog was being seen for and we clearly stated that he needs a flea and tick treatment, a fecal exam, vaccines up to date, and his nails trimmed. She said ok and started promoting a monthly plan that we could sign up on. I did not sign up on the plan... read more

Business response:

Hi Ashley - We're sorry to read that you were not happy with your dog's care and the communication from the staff during your drop off appointment. We would like to learn more about what happened. Please reach out to our Client Advocate Team at 877-500-2288 or email internet.inquiries@banfield.com at your convenience so we can try to address your concerns. 

Keith Hible's profile image
Keith Hible 
recommend  Recommended
5 years ago

Morgan Bernal, DVM, first off. Like maybe second day on the job. Moved here from Washington State. Blood work, all new shots for Goliath. Antibiotics for his broken nail that was bleeding. signed me up for the basic pet health plan + castration. Almost done and she needed to talk to me. Goliath has high creatine levels, early sign of kidney failure. Positive for heartworm so the most effective treatment with kidney issues, not viable. Got a GoodRX coupon and then rearranged the dosage so I can maximize my dollars with the co... read more

Charlie Burchett's profile image
Charlie Burchett 
recommend  Recommended
6 years ago

The staff and Dr. Newcomb were awesome! They were great with our big, little girl Astra! 

Michelle Riddle's profile image
Michelle Riddle 
recommend  Recommended
6 years ago

The entire staff if friendly and will tell you what’s wrong with your animal in our terms instead of doctors yes. 

Michael Stevens's profile image
Michael Stevens 
6 years ago

Takes care of my dogs. My dogs actually enjoy seeing their staff. Greet my dogs by name every time we walk in 

Marie Forbes's profile image
Marie Forbes 
7 years ago

I love this place! I take all three of my dogs there. The staff is so nice. 

Lea S. Thompson's profile image
Lea S. Thompson 
7 years ago

We had a kitten get very sick on a Sunday and they were the closest vet open. Our normal vet, Woodstock, isn't open on Sundays. Today we had to take her and her mom back because she got worse, and because of a miscommunication, we were told the bill would be $72 more than we were expecting. I was VERY upset. The vet and staff were SO nice, they took off the extra vet visit fees that were originally not communicated to me. They seemed to understand that it wasn't a matter of not wanting to pay it, but a matter of not being ab... read more

Connie Harrison's profile image
Connie Harrison 
7 years ago

We really love taking our pets here! Staff knows who they are and are very helpful and friendly! 

Frequently asked questions about Banfield Pet Hospital

How is Banfield Pet Hospital rated?

Banfield Pet Hospital has a 4.1 star rating with 193 reviews. 

When is Banfield Pet Hospital open?

Banfield Pet Hospital is open now. It will close at 6:00 p.m.  

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