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Balise Lexus

4.8

About this business

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! 

Location details

1385 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.84,906 reviews
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Janine Boland's profile image
Janine Boland 
recommend  Recommended
6 years ago

Balise Lexus is the absolute BEST! This trip was for a simple service so I decided to wait for my car. Was there about an hour and was able to relax in their cafe with a cup of tea. I can’t say I look forward to bringing in my car for service but with all the assistance and support I get at Balise I certainly know it will be a pleasant experience. 

Janice Pastuszak's profile image
Janice Pastuszak 
recommend  Recommended
6 years ago

I rate this dealership, Balise Lexus, 5 out of 5 because they listened to me re my vehicle needs and gave me an honest price in trade. I had been to other dealerships on Riverdale St. and did not find satisfactory communications/price. 

Carol Cameron's profile image
Carol Cameron 
recommend  Recommended
6 years ago

Very pleasant, informative and excellent service. Located on Riverdale street in West Springfield. 

Kim Schmidt's profile image
Kim Schmidt 
recommend  Recommended
6 years ago

Fast and courteous service 

Art Jasper's profile image
Art Jasper 
recommend  Recommended
6 years ago

I have taken my car to Balise Lexus since I bought it. The service is always thorough and finished when promised. Last time I was there they fixed the drivers seat that had loosened up and today they found an annoying little rattle in the real end. It was fixed for not a lot of money. Chris the service advisor is exceptional. I Highly recommend Balise Lexus. 

Stephen Doyle's profile image
Stephen Doyle 
recommend  Recommended
6 years ago

Excellent service I give them five stars ⭐️ Joe is the very best 

Chris Pace's profile image
Chris Pace 
recommend  Recommended
6 years ago

Got my new bmw at BLEX and a big thank you to Jim in sales and the service manager Paul. These gents have far exceeded my expectations and went above and beyond when I needed assistance, even when I was over 1.5 hours away. I never do reviews unless a company really blows me away and BLEX has delivered on that experience. 5 stars all around. 

Al Jamgochian's profile image
Al Jamgochian 
recommend  Recommended
6 years ago

It was good as usual - except their records should have reflected that we have been using synthetic oil, and instead regular oil was put in. 

Lynn Prange Hutchinson's profile image
Lynn Prange Hutchinson 
recommend  Recommended
6 years ago

Great service!!! Joe is friendly, knowledgeable and reliable. 

Frequently asked questions about Balise Lexus

How is Balise Lexus rated?

Balise Lexus has a 4.8 star rating with 4,906 reviews. 

When is Balise Lexus open?

Balise Lexus is closed now. It will open tomorrow at 9:00 a.m. 

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