This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Balise Kia
- Car Dealers
- West Springfield, MA
About this business
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Location details
603 Riverdale St, West Springfield, MA, 01089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedJust got 2020,Kia Soul,,Great crew!!Special thanks to CC,,But all were soo helpful and got a deal, I couldn't refuse!!
Business response:
Mary, thank you for your kind words about CC! We are so glad to know that you are a happy Balise Kia of West Springfield customer and look forward to your next visit.
Just purchased a 2013 Kia Optima from Balise Kia. Big thank you to Lyndsay Jose and the finance person for making the experience so smooth and so quick. I’ve been car searching for a month now. Found this car and within 48 hours I was driving home. Thanks guys. You guys have earned my business definitely coming back again :)
Excellent service and a very friendly staff, they solve all your doubts and care that you are well and that you understand everything, recommending the best for you. Excelente servicio y un personal muy amable, resuelven todas tus dudas y se preocupan por que estés bien y que entiendas todo recomendándote lo mejor para ti.
Business response:
Belem, thank you for taking the time to share your feedback with us! We are happy to have you as a loyal customer and we look forward to your next visit.
shout out to CC our sales person for a great car buying experience. My wife has wanted a Kia soul for quite some time now . now she has a little soul added to her life. LOL .
Business response:
Mike, thank you for your kind review! It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let CC know that he made an impact during your wife's visit. We hope to see you again soon!
Would be nice if they could put some chairs outside for their service customers with compromised immune systems that can’t sit inside the germy waiting area. Guess I’ll have to sit in the dirt. Way to show you care.
Business response:
Stacey, thanks for sharing your feedback with us. I wish you had asked so we could have placed a chair outside for you. We would be happy to make accommodations for you during your sales or service visit.
takes over a month to get a service appointment (happened last two times). then you spend 1 hour 15 minutes while they do an oil change. sitting in the waiting area masked up while none of the employees wore masks. those that did did not wear over their nose or had hanging on their chin the entire time I was there. sign on door says everyone must mask. guess it doesn't apply to staff!!!! never going back again. will take the car 9else where.
Business response:
Sherrie, thank you for taking the time to share your feedback with us. We apologize for your less than perfect service visit. Our appointment schedule is pretty full and we do book out 2 weeks. Please contact out General Manager, Mike Spanilo, at MSpanilo@baliseauto.com to discuss further.
Our new to us car got sent here back in March they had it for over two months when we finally got it back we sent it back a couple weeks later due to more issues. They have now had it 3 weeks, they ignore our phone calls & wont call the Warranty place to submit any information to them so we can get a rental. Very unprofessional.
This dealership is the worse. I been waiting for 5 months for them to fix my car. They didn’t gave me a rental or didn’t even offered one. I know now is a difficult time but this should of been done way before all this started. They kept telling us it’ll be fix in a week and we still waiting. Monday we called and find out they didn’t even had the motor. They don’t even keep in contact with you to tell you what is going on you got to be calling because if not you won’t know what’s going on. Even when we first purchased the ca... read more
Went in to look at the new kias. I had a 2009 spectra so it's been a while since I bought a car. Megan greeted me outside and was immediately so helpful and pleasant. She made the entire process fun and easy! I did not feel pressured at any time. And felt like I was family! I would highly recommend megan to all friends and family.
Frequently asked questions about Balise Kia
How is Balise Kia rated?
Balise Kia has a 4.5 star rating with 916 reviews.
When is Balise Kia open?
Balise Kia is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com