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Baer's Furniture

4.6

About this business

Baer's Furniture of Naples is a furniture store showroom open 7 days a week for convenient shopping for local homeowners and interior designers, providing the best selection of home furnishings and accessories in Southwest Florida. Shop top brands like Bernhardt, Broyhill, Hooker and more. Find a wide selection of genuine leather, outdoor furniture, bedroom sets, living room sets, mattresses, sectionals and more. Complimentary interior design service. 

Location details

15485 Tamiami Trail N, Palm River, FL, 34110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,734 reviews
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brian q.'s profile image
brian q. 
on Birdeye

5 months ago

After spending over $34,000 furnishing a 2 bedroom condo I had an issue with a bedroom set that was “distressed”. We received a couch, recliner, two mattresses and two bedroom sets. I refused delivery of one bedroom set because it was distressed, the salesman agreed that it wasnt distressed on the showroom floor so he stayed let’s try a second set and if it is distressed don’t accept it take photos and we will go from there. Second delivery and again it was distressed I sent him 15 photos he said ok don’t accept it and you s... read more

Al W.'s profile image
Al W. 
on Birdeye

2 years ago

Don't Do it! I spent 25K on furniture in their Melbourne store. The dining tabletop was delivered 3 times the third was not perfect, but we kept it anyway. At Christmas we went to install the table leaf's and found out they did not fit as the pegs did not line up with the holes. The customer service is a JOKE, nothing but a run-around. Getting hung up on and waiting on return phone calls that never come. Once they have your money you are done. They do not stand behind what they sell. If you are looking for furniture, do your... read more

Linda D.'s profile image
Linda D. 
on Birdeye

2 years ago

Horrible experience. Ordered an expensive piece of furniture. Delivered and left in my garage. Was told piece too heavy to bring in my home. Ordered other furniture. Waited all day and they were a no show. Called to inquire and was given the runaround.  

dnewman0507@me.com's profile image
dnewman0507@me.com 
on Birdeye

2 years ago

Baers, once you give them your money and sign the contract, you are 100% at their mercy if anything goes wrong, even if it's their fault. Like any other furniture store, if you buy furniture, and it's delivered, and you like it, everything is perfect. But what if there is a glitch? That is the measure of the quality of a store. Can they respond to problems and get them resolved in professional manner? Sadly, Baers is ONLY concerned about getting the sale and that the customer BELIEVES everything will be fine. But once s... read more

Erin F.'s profile image
Erin F. 
on Birdeye

2 years ago

Purchased a rug w/ the protection plan ($$$) in December 2020. Dog had an accident on the rug last week (which is why we bought the protection plan) Spoke to the warranty company eight times & was transferred from one person to the next and denied coverage over and over again. Attempted to contact the store directly and received no help as its "the warranty company's problem" not the store. HOW DO YOU SELL SOMETHING AND THEN PROVIDE NO SUPPORT FOR SERVICES. The rug was poor quality to begin with (Which we didn't realize unti... read more

Kelly M.'s profile image
Kelly M. 
on Birdeye

2 years ago

First of all, Lauren Covell, our Design Consultant, was AMAZING! Our furniture adventure started when we came back into Baers because I couldn’t stop thinking how perfect the “One of a Kind” storage cabinet would look in the living room of our new home. Lauren had given us her business card before we left and we came back 4 weeks later hoping to get it!!! After searching and hunting down the exact cabinet I took a picture of…she helped us find the perfect bedroom sets for our new house…all 4 of them!!! Besides dealing w... read more

Paulina C.'s profile image
Paulina C. 
on Birdeye

3 years ago

We ordered a couch that was to take 8 weeks, when 8 weeks arrived they called to notify us it was going to take another 3 months. This is poor customer service, and order management. They should have told us well in advance of the delay. When it was referred to the manager our understanding from the sales representative is that we can cancel our order. That is the only option, again poor customer service. Also be made aware that the Baer website only posts positive feedback notes. I posted above and it was not made vis... read more

Jonathan P.'s profile image
Jonathan P. 
on Birdeye

3 years ago

I purchased a sofa and chair from Baer's on May 16, 2019. I also purchased a protection plan. This is a total rip-off. When I filed a claim online I was sent two cleaning kits. Totally useless. When I called back, they told me a technician would call me to schedule an in-home-visit. No phone call. I just called again, and was told because I did not respond to an e-mail from them within 14v days, my claim is rejected.(??). I reviewed all of the Terms and Conditions on www.unitedbaers.com. There is no mention of this 14-day r... read more

Raymond L.'s profile image
Raymond L. 
on Birdeye

3 years ago

I purchased a very expensive livingroom set, I was told that it would take 6 weeks to manufacture. I called 8 weeks later since no one had called me and was informed it would take another 8-10 weeks, totally un-acceptable and the escalation to the manager produced an arrogant response which is totally un-aceptable, I requested a cancellation and was told it would not be issued, Not ever returning to this company, stay away. 

Frequently asked questions about Baer's Furniture

How is Baer's Furniture rated?

Baer's Furniture has a 4.6 star rating with 2,734 reviews. 

When is Baer's Furniture open?

Baer's Furniture is closed now. It will open tomorrow at 9:00 a.m. 

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