This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Badcock's Economy Furniture Store, Inc.
- Home & Garden
- Palm Beach Gardens, FL
About this business
Call Today
Location details
3931 Rca Blvd Ste 3122, Ste 3122, Palm Beach Gardens, FL, 33410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ive been a customer with ********************** for years. My mom has a lot of my family members at the store in *************, but its not the store actually its the warehouse of *****. They picked up my table. They were supposed to give me a credit but they did it so when I went in for my credit, they said that they didnt pick up my table Now theyre going back-and-forth with me and its been months and months and I am very disappointed and I am very unhappy and then going forward. My husband purchased a bedroom set the leg ... read more
Horrible quality but what's worse is when I was sold the set I was told that I can pay for insurance and if it's not used then I get that $400+ as a credit towards another item from Badcock. Suddenly nobody knows what I'm talking about now that the c*** is paid off WHY would I agree to pay for INSURANCE that only covers stains really, for over $400?? Obviously if I'm told I'll get it back at the end of the loan I'd agree to it. And the store i bought the furniture at closed months ago so there's nothing I can even do about i... read more
Business response:
Badcock Furniture apologizes for any inconvenience. We were not able to locate an account based on the information provided but we will be happy to look into the claim if you contact us at our customer service department **************. Our warranties do cover many items but not all. Based on the description given we can assume you were denied full credit based on the damages not being part of the warranty coverage. When this is the case we often offer a partial credit to help the customer replace the item which is far more ... read more
I have been reaching out to the Ruskin Florida office in regards to an overpayment refund of over $400 that was supposed to be refunded on 10 July 2024. It has been over 40 days. I have been getting the run around from the corporate office number as well as the customer service number. The customer service numbers seem to be outsourced to ***** call centers. I feel as if I will be wrong receive my money. I have an account statement that says the refund was generated back to me yet Badcock never sent the refund. This is poor ... read more
Business response:
We apologize for any inconvenience but you have reached the wrong company. We are Badcock Home Furniture of South Florida and you need to reach out to W.S. Badcock which is a separate company. Their direct number is **************. Thank you
So far Ive been on hold for 30 minutes. Thats not including the other days Ive been calling 877 number ! Im trying to contact them to cancel my delivery pieces they have wrong ! They can do better ..,
Business response:
We apologize for any inconvenience but you have the wrong Company. We are Badcock of South Florida and you need to reach out to W.S Badcock which is a separate company. Thank you
My boyfriend and I purchased a king ******* set in cash around July 4 weekend. We didnt need the mattress because we purchased one from Amazon. We spent over 1400 on this ******* set forgot to buy a box spring. So we came back the next day and a sales person helped us buy a box spring. He pulled it up on the computer and quoted us ******. We paid the 199 and put it on the same delivery for the ******* set. When the set arrived at our home the movers informed us that we needed to buy 2 box spring because we have a king **** W... read more
The *************** location and the customer service is the worst I have ever done business with.I returned a recliner because it was so uncomfortable . In order to return something you need to call customer service. I called them at least 3-4 times and each time I was put on hold, once for 30 minutes then they hung up. Each time was the same deal.When they finally picked up the return, I waited all day instead of a 3-4 hour window. Today in checking my credit card for a credit they did not refund the correct amount.On the ... read more
Bad business purchase a Amana washer complain 2 days later about the washer spinning to loud they said since it was the holidays I had to wait now there saying I waited to long to reported and they can't exchange it purchase warranty and still won't come out to look at it this store done lost business with me I won't never buy from them again ever
Business response:
Unfortunately this is the wrong corporation. We are Badcock's of South Florida and only do business in South East Florida. The store in regards to this customers complaint belongs to W.S. Badcock and is governed separately. Feel free to contact them at **************
Mis muebles estn rotos desde q los compre le puse garantia por tres aos me canso de llamar para *** me den respuesta en eso llevo 5 meces y nada *** vienen tengo muy mala experiencia con *** tienda la verdad
Business response:
Badcock Furniture apologizes for any inconvenience. We pride ourselves on excellent customer service and although our warranties do have rules and guidelines to qualify for replacement or credit, we always offer something to our valued customers if they are denied for any warranty claim. Unfortunately we cannot locate this customer based on the information provided in this review but if they would like to contact us at ************* then we would be more than happy to look into the claim to make every effort to help the cust... read more
I purchased my children a futon bed from them in April, an not even a week later screws were coming out pieces are falling off. I will never order from them again!! Not to mention it's october now an the bed is pealing on the sides where I find loads of bed bugs inside!!! I am beyond ****** money down the drain!!!! No one seems to be able to help with anything!!!
Business response:
Badcock Furniture apologizes for any inconvenience. Although we are not aware of this customers complaint, all of our furniture comes with a 12 month manufacturer guarantee so if there are issues with loose screws the customer can contact our customer service department at ************** and we can set up a service call to address the issue. As for the infestation, unfortunately bed bugs come from outside and go onto the furniture so just finding them months later doesn't mean they came from the furniture on delivery which w... read more
Frequently asked questions about Badcock's Economy Furniture Store, Inc.
How is Badcock's Economy Furniture Store, Inc. rated?
Badcock's Economy Furniture Store, Inc. has a 1.3 star rating with 30 reviews.
When is Badcock's Economy Furniture Store, Inc. open?
Badcock's Economy Furniture Store, Inc. is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com