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Baby's First Images

4.0

About this business

Baby's First Images is a company of real medical sonographers who perform 3D/4D and gender ultrasound service. 

Location details

11815 Northfall Ln Ste 1004, Ste 1004, Alpharetta, GA, 30009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.0300 reviews
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Hener's profile image
16 years ago

Horrible experience – I read the owner's comments and was blown away. My wife and I were also very unhappy. The pictures were blurry and the tech rushed us through. This is clearly a volume business where getting people out the door is the first priority. He never offered a reshoot. That is what we were asking for, and he was arrogant, rude and condescending. He refused a reshoot when we asked for one. On the phone, this guy sounds like he is a young guy, inexperienced and with absolutely no idea of customer relations much l... read more

vmurphy69's profile image
vmurphy69 
17 years ago

HORRIBLE EXPERIENCE! – DON'T go to Baby's 1st Images! They offer poor images, unbelievably rude service, and defective end product. The US tech took only a dozen pictures and spent more time on 2d (gray) images than 3d. The tech ended our session after 15 minutes (instead of the advertised 25-30 minutes), and we couldn't hear the heartbeat on DVD. Baby's 1st refused to work with us or offer any concession for the defective product, saying if we wanted to hear the heartbeat, we would have to schedule a "redo" session, pay an ... read more

MaggieDavis's profile image
MaggieDavis 
17 years ago

Avoid at All Costs – We were dissatisfied with the quality of their service. When we complained, the owner told us that we were trying to scam him and we made the decision to chose the location so we needed to learn to live with our decision. He was very unprofessional and screamed at us until he hung up when I told him I would complain about the service to other people. We were not even asking for a refund. I have never been treated so poorly in my life. Sadly, it ruined the whole 3D ultrasound experience for me and my fami... read more

Frequently asked questions about Baby's First Images

How is Baby's First Images rated?

Baby's First Images has a 4 star rating with 300 reviews. 

When is Baby's First Images open?

Baby's First Images is closed now. It will open tomorrow at 9:00 a.m. 

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