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Avondale Automotive
- Auto Repair
- Avondale, AZ
About this business
Location details
10005 W Papago Fwy, Avondale, AZ, 85323, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Lied about price of care and trade in by ******* the sales associate. Was given an amount that we agreed on that he stated he got approval from by his manager ****** when he left to go to his office to ask him supposedly twice. I left and texted ******* to tell him we were applying for the amount we agreed on and got approved. I then called ******* and told him we got approved for the amount and I would bring the check in the next day to which he said great he will call his boss ****** and let him know and would see me the n... read more
On April 27 I bought an expensive 2025 Nissan Sentra, the commercial advertisement was for ******, the dealer said the price was ******, in the end the price was ****** because I had to pay ***** destination charges and the contract they gave me at the end showed a price of ******. I received the documents on Monday on my computer, I went to clarify with **** ********, he said he didn't know where the error was and that he would call me on Wednesday, he never called, I called twice and they told me he would call me, I went t... read more
Dealer apparently has a corporate policy of criminal fraud. Be cautious! I had selected a gently used Nissan truck for purchase, agreeing to the full price listed on their ********** and corporate website ads. When I went to sign the purchase offer, the salesperson, tried to sneak and add on fee of over $2,000 in. When I questioned what it was, he told me that it was an anti theft device and tinted windows. (Later research revealed that these were the standard features of the model.}. When I said I didnt want add ons, I was ... read more
They do not deserve NO STAR. From me or no one else. That will over charge you and not put new pieces on your car and the people that are working in there are not right as well.
Business response:
I am sorry that you are not happy about your experience here. We are fully committed to do our best to exceed all of our customers' expectations. I would ask that you contact me directly to see if there is anything that I can do to help. *************************
They don't even deserve one star. We bought a used truck from them - paid cash. Drove off the lot and the truck broke down. No help whatsoever. They cleared the codes on a POS truck and sold it to us. These people give dealerships a bad name. Stay far away from Avondale Nissan
Just dissatisfied with the all around service from Avondale Nissan, I signed my original contract after hours of negotiation, just to have them call me back two weeks later saying to come sign my title, so as I get there they tell me my payment has increased, but I advised them that I was not agreeing to this increase and that I would just take back my trade in and leave, but they said they no longer had my trade in vehicle, which left my no choice than to sign the new contract, and when I got this new vehicle my low tire se... read more
Went to get my car repaired, horrible customer service, when I dropped off my car I only had one code, I had also asked for my old battery to left in the car so I can get my credit for it, when I got my car back I had 3 codes showing up and found out some stuff was not hooked back up properly. They also kept my battery. I called several times asking for a manager to call ********* refused to let me speak to a manager. I had horrible experience getting updates and return calls. I contacted them several times trying to get thi... read more
Not great unhappy customer, I have no problem with sales ***** I'm very angry unhappy customer with service ***** on June 3, 2023 I brought my car in for oil change. Prior to handing over the vehicle key, I took a picture my dishboard in order recored the odometer. The aforementioned picture clearly shows that the steering column had no damage. Shortly I had retrieved my vehicle from Avondale Nissan, I discovered a scratch or scrape on top of my steering column. I once again took a picture of the steering column for comparis... read more
Business response:
My vehicle is still brand new 2022 Rogue Sport SL. and it not even more than 1 year old...
I went to pick up my vehicle to Avondale Nissan at the service department. I drove to another location to get the work done and as I get off the car, I find under my car seat Drugs on my vehicle. it's very disappointing to experience this. As I have kids and also, I could of being pulled over and be charged for having drugs on my vehicle. I have made a police report to Avondale police ***** My vehicle prior to this situation was worked on because the transmission was failing to operate. I had twice the transmission done on m... read more
Business response:
Thank you for the review. As you would remember I said that I would do a little investigation into the matter and found nothing that would indicate that anyone here would leave drugs in the car. At the time you purchased your car which was almost 2 years ago the tires were good and within guidelines to be a safe tire. Also many times an accident does not show up on a carfax till months later after an accident. Looks like your car has been in an accident since you have owned the vehicle as well. We would be more that happy to... read more
Frequently asked questions about Avondale Automotive
How is Avondale Automotive rated?
Avondale Automotive has a 1.2 star rating with 19 reviews.
When is Avondale Automotive open?
Avondale Automotive is closed now. It will open tomorrow at 10:00 a.m.
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