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Avis Car Rental
- Transportation Services
- Huntsville, AL
About this business
Location details
1000 Glenn Hearn Blvd SW Ste 109B, Huntsville, AL, 35824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | 7:00 a.m. to Midnight |
Avis put a $200 hold on my account when renting a car, however no one at Avis informed me of this hold and there is nothing in writing stating I would have a $200 hold on my card. The only information given to me was that I owe $36 for the rental - which I paid. When calling Avis to find out why I have the $200 hold on my account, I can't get a hold of anyone at the physical location and both times I called customer service, my call was dropped. I did not receive a call back though they have my rental agreement number which ... read more
Business response:
Dear Ms. D****, In regards to the aforementioned BBB complaint case, thank you for giving us the opportunity to address your concerns. By way of explanation ABG requires an authorization hold from our customers debit or credit card at the start of the rental. This information is disclosed on our website if the booking is made online. If the reservation is made over the phone our agents are to provide this information during the booking process. We apologize if you were not made aware of this information. A copy of the... read more
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 1.8 star rating with 1,234 reviews.
When is Avis Car Rental open?
Avis Car Rental is closed now. It will open at 7:00 a.m.
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