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AutoNation USA Phoenix
- Used Car Dealers
- Phoenix, AZ
About this business
As an industry leader, AutoNation is America’s largest and most recognized automotive retailer.
Location details
2625 W Bell Rd, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Wow! I should have been here first. Heard about this place from a friend, so I gave it a try. I help my brother to buy his first car. We purchased the car last week, and the car wasn't ready. We are promised Monday, 12/30/19 and it's now 2020 and still no car. No call from anyone. I have called today at 9:24AM still no return call. Right now, I am looking for another way to just warned people, friends and family to do more research before doing a purchase. Even if it's recommended by a good friend.
Business response:
アメリア, we are deeply disappointed by your experience at AutoNation USA Phoenix. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (855) 534-1365 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Recommendedwe got a car for you!! come on down
Business response:
Mike, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation USA Phoenix. We hope to be of service to you again in the future. Best wishes, AutoNation USA Phoenix
Processing was nice and everyone is relaxed and understanding for first time buyers
Business response:
We appreciate you taking the time to leave us a response, Justan! We always strive to provide personable and excellent customer service. Thank you again for the review!
We purchased our van from Autonation in early sept and in our SUV. We are active duty military and stationed in California so we thought that maybe the plates were just taking a while. It is now December and I still don’t have my plates sent to me NOR does my bank have the title. After a lot of back and forth with Autonation I learned they never had the title to begin with and are struggling to get it from auction but we were not told that at the time of purchase. We tried speaking to the GM Derrick and he refused to see us ... read more
Great people working there and extremely helpful and courteous.
Business response:
Hi Jack, thank you for taking the time to leave a review for us at AutoNation USA Phoenix. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Vehicle had service issue 4 days after purchase. I still haven’t gotten a straight answer on when/where this issue will be addressed—despite multiple calls and a visit.
Business response:
Brian, we are deeply disappointed by your experience at AutoNation USA Phoenix. If you are willing, please call our General Manager at (855) 534-1365 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
My husband and I just purchased a car from Auto Nation. They have one of the best customer care and are empathetic from our recent accident. We will definitely go to them again. Great place and awesome people.
Business response:
Hello Ginia, thank you for taking the time to let us know how we did. We're so glad to hear that our team could provide such a positive experience for you. Your recommendation means so much to us and we're so happy to have earned it! Take care!
Awful low baller then they wrote 7 times asking the same questions very rude not the place to try and sell your vehicle
Business response:
Hello Joseph, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (855) 534-1365. We would appreciate the chance to turn your experience around.
Very attentive. We appreciated their time and professionalism.
Business response:
Hello Shannon, thank you for the recommendation. We are proud to have such a professional and attentive team. We look forward to seeing you again.
Frequently asked questions about AutoNation USA Phoenix
How is AutoNation USA Phoenix rated?
AutoNation USA Phoenix has a 4.3 star rating with 3,312 reviews.
When is AutoNation USA Phoenix open?
AutoNation USA Phoenix is open now. It will close at 9:00 p.m.
Need help? Contact us.
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