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AutoNation Ford Jacksonville

4.4

About this business

Location details

10720 Philips Hwy, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.44,638 reviews
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Katherine A Ricci's profile image
Katherine A Ricci 
recommend  Recommended
6 years ago

Staffing very pleasant , service is by far the best. Waiting time was minimal during that time staff informed you of your car and where they were in the repairs . Checking out , explanation of the bill . The access to the facility is very easy entering and exciting 😁 All in all great experience highly recommended . 

Jake Schlehuber's profile image
Jake Schlehuber 
recommend  Recommended
6 years ago

I would loke to say thank you to the members of Autonation and to Richa for the help with the purchase of my new vehicle. He made the transaction and time there flawless and fast. Thanks alot. 

Luisa Delarosa's profile image
Luisa Delarosa 
recommend  Recommended
6 years ago

I just purchased a 2018 Mustang from the most amazing salesman ever at AutoNation! Richa Owen pulled out all the stops! I’ve bought plenty of new cars over the years, and I’ve got to say that it was the most pleasant experience ever! He was able to meet the price-point I was looking to spend and had us rolling out in a few hours!!! The staff is incredible, not to mention, all through the process the team of sales an finance folks work in harmony for the customer! I highly recommend that if you’re looking for a vehicle, avoid... read more

Christopher Johnson's profile image
Christopher Johnson 
recommend  Recommended
6 years ago

I just purchased a 2018 Mustang from the most amazing salesman ever at AutoNation! Richa Owen pulled out all the stops! I’ve bought plenty of new cars over the years, and I’ve got to say that it was the most pleasant experience ever! He was able to meet the price-point I was looking to spend and had us rolling out in a few hours!!! The staff is incredible, not to mention, all through the process the team of sales an finance folks work in harmony for the customer! I highly recommend that if you’re looking for a vehicle, avoid... read more

Bonnie Payne Kendrick's profile image
Bonnie Payne Kendrick 
recommend  Recommended
6 years ago

I wanted to say how much I appreciate all the effort Richa Owen put into helping me find a vehicle for my daughter. I was on a really TIGHT schedule so the fast responses to my emails and the fact he always answered my calls means a lot. I found what I thought was the perfect vehicle at the AutoNation in Pinellas Park and am impressed at the quick turnaround time to go get it. I was allowed to take the vehicle to a mechanic I trust. This also meant a lot to me because my daughter will be the main driver. You can be sure I’ll... read more

Terrell Swanson's profile image
Terrell Swanson 
6 years ago

They have had my Mustang for weeks waiting on a part...which is fine. However, my service advisor Laura refuses to return phone calls or e-mails. I don't think calling once a week for an update is unreasonable but she won't even return my phone call! 2 days later after no return call I e-mail her...no response to that either. 2 days after that another phone call and I AGAIN left a voicemail. She finally sends me a cursory e-mail with no details other than "we are working on it". I can't even talk to her to discuss other poss... read more

Tori Salem O'Grady Pendleton's profile image
Tori Salem O'Grady Pendleton 
6 years ago

They treat their technicians like scum. Highly unprofessional. I’ve even over heard a advisor cussing at a technician over something the tech did right. If you want good reliable service where you know the people handling your car are being treated right. I suggest looking somewhere else. 

Don Gwyn Gatorjagfan's profile image
Don Gwyn Gatorjagfan 
recommend  Recommended
6 years ago

Been a customer at this location since it was Kings Crown Ford...we've bought three Explorers there over the years. Great folks to deal with and great service dept. too... 

Dennis Mathis's profile image
Dennis Mathis 
6 years ago

Better Customer Service and Service dept.... HONESTY on pricing.... 

Frequently asked questions about AutoNation Ford Jacksonville

How is AutoNation Ford Jacksonville rated?

AutoNation Ford Jacksonville has a 4.4 star rating with 4,638 reviews. 

When is AutoNation Ford Jacksonville open?

AutoNation Ford Jacksonville is open now. It will close at 9:00 p.m.  

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