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AutoNation Ford Jacksonville
- Car Dealers
- Jacksonville, FL
About this business
Location details
10720 Philips Hwy, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
RecommendedFirst let me say I’m very happy with my new F150 lariat. Terry Lenard was my sales guy it was fantastic. The financing was quick and easy. The one thing I was a little upset about is when we were doing all the paperwork they were supposed to take the truck back and have it detailed. There was a lot of stickers smudges and just traveling dirt and dust from a new vehicle. He said it back it came back the exact same way I pointed out the stickers the wheel Marks ect. He said he was very sorry they didn’t do it the first time se... read more
Business response:
Hi Chris, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!
Jessica Henry is THE BEST service advisor out there! She goes above and beyond every time making me feel like I’m the only customer they have.
Business response:
Bradley, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Very good customer service ❤️
Business response:
Hi Angela, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The service manager and the service department staff of Stephanie and Wanda are true to their word. Their integrity is much appreciated. It is refreshing to find a dealership service department that follows through on what they commit to. Well done. Thank you
Business response:
Doug, thank you for your kind review; we are happy to pass along your comments to Stephanie and Wanda here at AutoNation Ford Jacksonville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Mike in sales was awesome! Very fast and got me the best deal
Business response:
Alexis, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Jacksonville! If you have any further questions, please give us a call. We're always happy to help!
Made an appointment for 11:30 on a Saturday for a battery and alternator check. At check in they stated my car probably would not be seen that day. After many back and forth conversations I walked out without my car getting checked. I will never go back.
Business response:
Hi Andy, we're disappointed to hear of the negative experience you had at our location. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (904) 242-6499 to discuss what we can do to help.
This was one of the best car buying experiences of my life. Noel our salesman was perfect in every way. He was low key and very knowledgeable on our car. He couldn’t have been better. His sales manager Jacob was also very helpful and very nice. Neither had the typical traits of a car salesman that we encountered at many of the other dealerships. And the dreaded finance guy was exceptional. Robert was like a good next door neighbor. He was there to help us and didn’t try to push options on us. He was very comfortable to work ... read more
Business response:
Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Jacksonville! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service department was great and took good care of my ongoing vehicle issue with little to no hassle. Put me in a rental until I was able to get my vehicle back. I appreciate the hospitality. Keep up the great service!
Business response:
Hi Ashley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!
Professional, courteous, ethical....the work is done promptly and repairs with Ford parts are guaranteed for 2 years!!! 😀
Business response:
Katie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
Frequently asked questions about AutoNation Ford Jacksonville
How is AutoNation Ford Jacksonville rated?
AutoNation Ford Jacksonville has a 4.4 star rating with 4,618 reviews.
When is AutoNation Ford Jacksonville open?
AutoNation Ford Jacksonville is open now. It will close at 9:00 p.m.
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