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Autobell Car Wash Inc
- Automotive
- Charlotte, NC
About this business
Location details
1521 E 3rd St, Charlotte, NC, 28204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:30 a.m. to 6:00 p.m. |
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
Business response:
Thank you for allowing us the opportunity to respond. The customer had her vehicle washed on 8/29/2023. After exiting the car wash, she brought her concerns mentioned above to the attention of our manager. We then performed our investigation process. All equipment was inspected and found to be in standard working order. Vehicles washed before and after the customer's vehicle were inspected and no similar damages were found. We then sent her vehicle back through the car wash to see if any of the claimed damages would be recre... read more
If I could give a negative star I would!Would absolutely never go back or recommend. Tried to discuss what they would do paid my $32 Job was Bad! When I pointed out lots of areas not cleaned, was told they cant move your stuff???? !! It was my EZ pass laying in door. Put my mats on the seat, didnt clean interior doors AT ALL! I could go on and on
Business response:
Thank you for taking the time to share your experience with us. We apologize that your experience did not meet your or our expectation of excellence. In order for us to best assist you, please provide the address of the location you visited so that we can have the manager personally address this matter. Thank you, Autobell *************
If I could give a negative star I would!Would absolutely never go back or recommend. Tried to discuss what they would do paid my $32 Job was Bad! When I pointed out lots of areas not cleaned, was told they cant move your stuff???? !! It was my EZ pass laying in door. Put my mats on the seat, didnt clean interior doors AT ALL! I could go on and on
Business response:
Thank you for taking the time to share your experience with us. We apologize that your experience did not meet your or our expectation of excellence. In order for us to best assist you, please provide the address of the location you visited so that we can have the manager personally address this matter. Thank you, Autobell *************
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
If I could give a negative star I would!Would absolutely never go back or recommend. Tried to discuss what they would do paid my $32 Job was Bad! When I pointed out lots of areas not cleaned, was told they cant move your stuff???? !! It was my EZ pass laying in door. Put my mats on the seat, didnt clean interior doors AT ALL! I could go on and on
Business response:
Thank you for taking the time to share your experience with us. We apologize that your experience did not meet your or our expectation of excellence. In order for us to best assist you, please provide the address of the location you visited so that we can have the manager personally address this matter. Thank you, Autobell *************
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
Business response:
Thank you for allowing us the opportunity to respond. The customer had her vehicle washed on 8/29/2023. After exiting the car wash, she brought her concerns mentioned above to the attention of our manager. We then performed our investigation process. All equipment was inspected and found to be in standard working order. Vehicles washed before and after the customer's vehicle were inspected and no similar damages were found. We then sent her vehicle back through the car wash to see if any of the claimed damages would be recre... read more
8/29/23 Paid to have Quest washed. Coming out drive thru wash, the mirrors was flipped forward. Getting out to reposition mirrors before getting back the highway, I noticed the hood, bumper and sides, the paint had be chipped. After manager looked at it, were told if I didnot go back thru the wash the claim wouldn't be honored and another vehicle need to enter the wash after me for to see if the same thing is done to that vehicle, which was a pickup. After seeing the other vehicle didnot have scratches, I am told the claim i... read more
Business response:
Thank you for allowing us the opportunity to respond. The customer had her vehicle washed on 8/29/2023. After exiting the car wash, she brought her concerns mentioned above to the attention of our manager. We then performed our investigation process. All equipment was inspected and found to be in standard working order. Vehicles washed before and after the customer's vehicle were inspected and no similar damages were found. We then sent her vehicle back through the car wash to see if any of the claimed damages would be recre... read more
If I could give a negative star I would!Would absolutely never go back or recommend. Tried to discuss what they would do paid my $32 Job was Bad! When I pointed out lots of areas not cleaned, was told they cant move your stuff???? !! It was my EZ pass laying in door. Put my mats on the seat, didnt clean interior doors AT ALL! I could go on and on
Absolutely awful job. Paid 38$ for the rainx package and barely got a carwash. They didnt wipe anything down on the inside. Barely vacuumed, didnt dry the car (its COVERED in water spots) didnt clean any of the windows didnt use fragrance essentially nothing that was advertised was done. A complete waste of time and money going there.
Business response:
Thank you for taking the time to share your experience with us. We apologize that your experience did not meet your or our expectation of excellence. In order for us to best assist you, please provide the address of the location you visited so that we can have the manager personally address this. Thank you, Autobell *************
Frequently asked questions about Autobell Car Wash Inc
How is Autobell Car Wash Inc rated?
Autobell Car Wash Inc has a 1.3 star rating with 58 reviews.
When is Autobell Car Wash Inc open?
Autobell Car Wash Inc is open now. It will close at 7:00 p.m.
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