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Autobahn Jaguar Fort Worth
- Car Dealers
- Fort Worth, TX
About this business
Location details
3000 White Settlement Rd, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
This dealership provides the worst service and customer care I have ever experienced. Do yourself a favor and stay far away. Jason, the service director, is completely unprofessional and immature—he has no business handling customer service, especially for a luxury brand. He made claims that do not follow Jaguar's warranty guidelines and outright made false statements. It is an embarrassment to the Land Rover/Jaguar franchise to have someone so uninformed and unintelligent representing this brand. If you expect quality servi... read more
I went in to the parts department on 11-2-24 to get a part(fuel line) for my Jaguar. I took the old part in with me and showed them a video of where it came from. They were unfamiliar with it so they said they will forward the video to their tech team and they would get back to me. I’ve been calling every week only to have someone say “someone will contact you”. Well it’s 11-21 now and no call yet. Horrible customer service. And to think I help them market by driving around with plate covers with their name on them.
I recently contacted Autobahn Jaguar regarding a lost key for my 2001 Jaguar XK. Despite having all the necessary documents and the car being under my name, I was told that my car was too old for them to make a new key. I found their response unhelpful and disappointing, as I expected a higher level of customer service from a Jaguar dealership. It's frustrating that they could not assist me with my issue.
Kory along with everyone else I’ve ever dealt with at this location always gives exceptional customer service. I use to take my car to the location in Dallas off 75 and the service is no where near this great. I would definitely keep driving jaguars and Land rovers simply because of the great service I always get. Thanks so much for out doing a lot of places. Happy customer. Tiffany W.
It’s always a pleasure working with Cory and staff when having a routine service on my Jaguar E-Pace. Staff is professional and attentive to all my questions and provide excellent customer service!
Frequently asked questions about Autobahn Jaguar Fort Worth
How is Autobahn Jaguar Fort Worth rated?
Autobahn Jaguar Fort Worth has a 4.5 star rating with 167 reviews.
When is Autobahn Jaguar Fort Worth open?
Autobahn Jaguar Fort Worth is closed now. It will open tomorrow at 8:30 a.m.
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