Auto Service Center

Christopher G 

on BBB

2 months ago

Fraud, I canceled the policy the same day but they still charged me $99.00 after stating i could cancel anytime within 30 days and stating it was a same day backout and I wouldn't be charged. 

Calvin C 

on BBB

5 months ago

I don't understand the complaints. ASD has been a pleasure to work with and always taken care of my needs. 

Anya Alea B 

on BBB

a year ago

I have 3 vehicles covered by the Auto Service Center, and they have Great Customer **********************!!!! My sales *** was a pleasure to speak with and very competent! I filed a claim 4 months ago and the process was painless, which is why I added my other 2 cars! 

Alex K 

on BBB

a year ago

I was receiving multiple calls a day about my cars warranty. I started answering these calls and prodding for information. The guy told me it was Auto Service Center based out of *********, **********. I made sure to verify all information. After asking questions regarding if the company had their own website that wasn't just listed on the BBB, they hung up on me. Upon calling back, the promptly responding "I'm adding your number to the do not call list" and now I am unable to get a hold of them. They are running an organise... read more

Fidel G 

on BBB

a year ago

I am in disbelief of what I just had to go through. I purchased the "platinum deluxe" package with this company back on 06/2020. My car has not any issues hence I had no need to file a claim. This week I took my car in for a full diagnostic and a few things came up. I had the mechanic contact the warranty company and received a call from someone that was firstly sounded like they were reluctant to help me. I could sense by the urgency and tone of that questions that they were looking for a reason to deny my claim. I specific... read more

Peter H 

on BBB

2 years ago

Auto service center uses ***** based call centers to bulk call ** numbers Don't not support a company that uses this telemarketing approach 

Ann L 

on BBB

2 years ago

I called Auto Service Center today to cancel my contract since I traded car. ***** told me I would get an email in 20 mins and to call back and ask for him at Ext 7. I never got email; therefore, called back and got *****. ***** stated there was no way to get back with *****; therefore, why would ***** give me supposedly his direct extension. ***** said she could help me and would cancel contract. However, she had a list of mandates for me to do where I have to send a notarized letter with the a Reference Code (provided), Mi... read more

Juan A. 

on BBB

4 years ago

Poor service sell you a warranty then when something beak s thay look for a excuse not to fix it! Leave you to pay for it 

Kayla C 

on BBB

5 years ago

Shannon is a wonderful CSR*! I have never had an issue when calling and talking to her concerning my warranty. At first I was really weary about purchasing but through this whole process Shannon has kept me reassured and answered every question I had and even worked out payment each month. I just recently had to use my warranty and it is legitimate. If you're interested in Omega then contact Shannon in customer service, she will have your back!