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Auto Imports, Inc
- Car Dealers
- Houston, TX
About this business
Location details
10050 Gulf Fwy, Houston, TX, 77034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Dealership were nice when you walked in the building and they attended you with respect. What I didn't like about this dealership is that the person who sold me the vehicle didn't do what he said he was going to do. I asked if they would fill up my tank before I leave and he said they will, but only half way. That never happen. Once I was all done with the paper work the person who sold me the car drove the car around the back and returned it to me after he was done, but failed to mention to me the check engine was on! I did... read more
Business response:
I apologize for the misunderstanding, feel free to give us a call. Let's see what we can do to help
Jarrod was very knowledgeable. We talked on the phone and when I got there everything was as he said. Very satisfied.
Business response:
Thank you Tom, we look to gaining your business again!
I contacted the dealer about the price change that just higher after I saw it showing 18,995 then there have been multiple mark ups, I was told that the owner can change his price whenever he wants I was like I am fully aware of tha. The salesman was very rude at first said he was about to get off but that no reason to be rude. He eventually changed his demeanor when I called he out. I was told they are a independent dealership and don't have financial lenders I have to get my own financing this explains why the car is not s... read more
Business response:
Unfortunately, there are times where we put our vehicles at a special price for the weekend specials, and following that weekend the price does change. In addition we do have vehicles with MINOR ACCIDENTS in our inventory but none of which affect the title, as reflected on Car Guru's which states the title & accident status.
I bought this durango crew when I tried it on the delar was fine. the next day he went to the durango check engien and the waiper, the light of the signals from the front are not serving and the brakes with problems. until now and spent in the vehicle entity more than $ 2,900 and today I spend $349 more . plus $ 9,200 cash that we left the dodge durango crew. The only I said I people becar full with this dealer. They’re not to go.
Business response:
I do apologize sir, when purchasing a used vehicle sometimes there are maintenance things that need to be addressed but we cant be 100% sure on all those issues until we experience an issue. If you'd like we'd be more than happy to help any way we can. Feel free to stop by and we can see how we can assist you.
emailed me quickly with car details and availability. I never got away to go see the car...
They called, just too far to travel for me.
Even though I texted the sales person before I went, the car wasn't ready when I got there. They had to take it to get gas. While I was waiting I sat in the showroom and no one spoke to me the whole time. On top of that the place seemed kind or sketchy. The sign in front of the business didn't match the name on the ad. I decided to pass.
Business response:
I do apologize for your experience. Every now and then there are some vehicles that get test driven and when they return we are unaware they are low on fuel. In this event, it only takes us 5 min to refuel and get you rolling.
Friendly dealership. I have not found the perfect used car but they have a nice selection of cars.
Frequently asked questions about Auto Imports, Inc
How is Auto Imports, Inc rated?
Auto Imports, Inc has a 4.1 star rating with 697 reviews.
When is Auto Imports, Inc open?
Auto Imports, Inc is closed now. It will open on Tuesday at 9:00 a.m.
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