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Auction.com
- Real Estate
- Irvine, CA
About this business
Location details
1 Mauchly, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First I believe that auction sites can bring value to both buyer and seller. Auction.com brings no value I purchased my first 22 homes via the traditional method. Tried Auction.com on the most recent purchase they are awful. Any issues are the fault of someone else, customer service does answer the phone, however the script is always the samesome else is wrong. The software is remedial at bestI gave 1 start only because zero was not available..In my one time experience Auction.com is a parasite sucking good money from both b... read more
Business response:
Thank you for your feedback. Auction.com is the nation's largest marketing platform of distressed properties for purchase. There are times that those distressed properties may have secondary liens. Auction.com always stresses the need for anyone looking to purchase properties at auction to perform their due diligence. It appears your purchase had an HOA Lien and some other City issues needing resolved. That added some time to the normal purchase process. It also appears that there were issues with documentation that was need... read more
Auction.com is unfairly investor-driven...It's too bad that the rich only want to get richer by taking from the poor. What I have found is Auction.com in cahoots with ***************** and Trustees, list their starting bid on AS-IS OCCUPIED PROPERTIES at the FAIR MARKET VALUE on properties in urban areas so they can rehab, flip, and resale or rent. When no one shows up the Trustee makes the banks believe the original auction was CANCELED, and turn around and list the same property again for at least 75%-80% less or at the va... read more
Business response:
Thank you for taking the time to provide feedback. Unfortunately, much of what is claimed is simply not how auctions work with either Foreclosed or Bank Owned (REO) properties. Auction.com is by far the nation's largest marketing platform for distressed properties. Auction.com provides a link between home buyers and the financial institutions needing to market properties. For a full and educational ****** in how auctions and the process of purchasing a distressed property works, please visit our website, or call our customer... read more
Wish it could be a negative star. Very shady and sketch business. They bid against themselves to raise the price vs allowing the highest bid that is not Auction.com win. Horrible
Business response:
Thank you for the feedback. Auction.com is the largest online marketing platform for distressed properties. We apologize that the auction process of counterbidding was confusing for you. Our website explains the process, and our customer service team is available from 7am to 7pm ** to answer any questions you may have. Basically, the process is well established, and occurs when Auction.com bids on behalf of the seller when the other bids were well below a reasonable and acceptable range. In either a foreclosure or bank owned... read more
Very unprofessional team this business supposed to be closed if any one out there wants to do business dont waste your time stay away from this scammer team I had very bad experience with auction company all the property they listed is very junk they dont want you to see the property because closed it because they knew it all the property come to their website is very junk so dont waste your times with this nonsense team!!!
Business response:
Thank you for the feedback. Auction.com is the largest online marketing platform of distressed properties. Our website and customer service team are available to answer any questions you may have. Our website and customer service team always strongly encourages buyers to perform due diligence to be sure the assets they are bidding on are in an acceptable condition prior to bidding and winning at auction. A review of the thousands of assets on our easily searchable website shows houses in a wide variety of conditions. This al... read more
Where do I begin about Auction.com? I have had 5 properties under contract with them. I have closed on only 2 properties due to the fact that they refuse to disclose pertinent information. They hide behind property is occupied to get away with not allowing you access to the interior. One of the properties I refused to close on, I had accidentally come across information that the property was basically condemned due to being deemed a meth and fentanyl lab. They served the occupant while he was incarcerated, yet did not disclo... read more
Business response:
Thank you for bringing this to our attention. Auction.com is the nation's largest marketing platform for distressed properties. Auction.com does not own any of the properties on the website, and is only under contract to market them to knowledgeable investors and homeowners. The auction pricing is typically well below market value as a result of the individual condition of the homes. Auction.com always stresses that due diligence by buyers must be done prior to placing bids in auction and being declared the winning bidder. A... read more
Auction.com customer service, bad business and bad attitude, unprofessional to work and having the child screaming and crying next to the representative and taking her attitude on the customer. What a shame who can you complain to auction.com.
Business response:
Thank you for the feedback. We strive to always provide great service, and apologize one of the interactions you had was less than desired. You can call our customer service team from 7am to 7pm ** and ask for a supervisor if you need assistance. In reviewing your full purchase history, we appreciate your business when you have successfully closed. Please let us know if we can be of assistance.
I'm being charged for uttering and publishing because of a deed I was sent by email from auction.com a attached with a warranty deed stating I had to have it recorded they don't record the deed. So I went through a company that Ottawa county ******** told me handles the deed recordings. I sent via email the recorders recorded the warranty deed , I won a auction in the total amount of $3,525 within ************ ** I paid through the pay portal listed on auction.com. auction.com supposedly can't even find my account. Siding wi... read more
Business response:
Thank you for bringing this to our attention. Please allow us to try and help you. It doesn't appear this was brought to our attention previously. I am unable to find any reference to the situation in the complaint under the email provided, or the associated telephone number. If you could please contact the Buyer Experience Team at ************, we can collect more information so that we can help.
I was supposed to close today, Sep 18, on a house purchased via Auction.com. I reached out to auction.com and the closing company on the 15th to see if closing was on schedule. I got a "we'll get back to you" response. Today, I received an email requesting a 30-day extension for the closing, taking it to October 18. Unacceptable. I do NOT recommend Auction.com.
Business response:
Thank you for bringing this to our attention. We are very sorry you had an unpleasant experience with ************ process. Unfortunately, Auction.com does not control the closings set by the banks. Auction.com provides the marketing for distressed properties, and facilitates communication between buyers and sellers. We were unable to find any reference to the complaint associated with the email provided. Please call our Buyer Experience Team at ************, and we would like to be able to help.
I was considering placing a bid through Auction.com. I am glad I read their terms and conditions. Fasten your seatbelts, read this carefully! ***************************************************************************************************(OR).v4.pdf Auction.com wants you to agree to:A) Purchase a property whose pictures....may, possibly....not even represent the actual property, at all! Specified, agreed: Pictures may not be accurate or current.B) They say, do not trespass, it is a criminal offense. Fair enough. However, ... read more
Business response:
Thank you for bringing your concern to our attention. Auction.com is the nation's largest marketing platform of distressed properties. Auction.com always stresses due diligence prior to placing any bids or being declared the winning bidder. Auction.com also markets vacant properties where interior inspections are allowed. These would certainly carry lower risk that some investors and homebuyers are more comfortable with. For specific questions properties, please contact our customer service team at **************.
Frequently asked questions about Auction.com
How is Auction.com rated?
Auction.com has a 2.4 star rating with 57 reviews.
When is Auction.com open?
Auction.com is closed now. It will open tomorrow at 7:30 a.m.
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