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Auction Direct USA Raleigh Service Department
- Automotive
- Raleigh, NC
About this business
Auction Direct USA - Raleigh, NC offers Quality, Low Mileage, Used Cars, Trucks and SUVs at the Best Prices, Huge Selection, and the Best Car Buying Experience Anywhere. We Pride Ourselves in Making Car Buying Simple, Exciting, and Fun. I Assure You That We Are Different and Once You Have Tried Our Unique Car Buying Experience, You Won't Go Anywhere Else. Visit us in Raleigh, NC or Shop and Buy Your Next Used Car Online in our Express Car Stores.
Location details
7601 Glenwood Ave, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Joe clearly knew the inventory super well and was able to answer our many, many questions about the details and specifics of each car. He was pleasant and patient as I slowly made a decision. He was accommodating of my schedule, professional and knowledgeable and, overall, just lovely to work with. I'd go straight back to Joe exclusively if I were buying another car!
amazing saler,he explained everything so clearly and help us with are buy and the experience was so nice ,he showed us all are options
This is my third vehicle I have purchased from Auction Direct. Joe was awesome! He made us feel comfortable and while the process was long, it was so worth it. Joe's manager, Jeff was very professional and up front with us. They respected the amount of my monthly payment that I wanted to stay within as well as the down payment which was very refreshing. They were not pushy at all. All of our questions were answered and we drove our new vehicle home same day! I am so pleased with my experience. Thank you Joe and Jeff for ever... read more
When I first enter their office in Raleigh, I can actually feel the differences between ADU and the other smaller dealers I've also visited in person: they look more formal and professional. All sales persons are in uniforms with a fact book. They firstly introduce their process and how they distinguish from other dealers. Then Paul, my sales representative, led me to the parking slot where they park their inventories. They actually shows the KBB price in every vehicle-this is actually the reason that I choose ADU as they ha... read more
Best car buying experience I have had. I live in Atlanta and found a scarce low-mileage Mercedes E350 at the Raleigh dealership. After checking the Carfax provided by the sales associate, Bruce Strickland, and getting his opinion on the condition of the car, I hesitantly put a refundable deposit on the vehicle and flew to Raleigh for delivery. The price was very close to the Edmunds.com True Market Value retail and one or two thousand less than other dealers I had shopped with. The reviews from other customers on the web wer... read more
Loved my experience here. Little did I,know when I went to,look on Veterans Day (I'm a veteran) that I would be going home with a car that night and with someone with credit issues I loved that! I didn't feel belittled because of it everyone there treated me great and even got me financed with a bank I never thought I could be financed through and I left with my 2013 Nissan Rogue that night. Will be going back tomorrow to look for a car my daughter. This is the place to go to find a car in Raleigh!
Auction Direct has a large selection of cars. Antonio Brewer made my car buying experience personal and painless. He provided immediate feedback and wonderful customer service from the beginning to the end of the process. The price of my vehicle was the icing on the cake.
Jahiem Boyd was the epitome of excellence in customer service. He made the experience as simple as it could be, listened to all my questions and responded thoughtfully, explained plainly every step of the process, ensured my comfort in the vehicle, and ensured I was satisfied before I left the parking lot. He surveyed the vehicle, checking the cleanliness of the vehicle and even adjusted the seat for me. He gave me the best deal for my situation but if you could assure me that I could have a Jahiem Boyd experience each and e... read more
The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonderful car.
Frequently asked questions about Auction Direct USA Raleigh Service Department
How is Auction Direct USA Raleigh Service Department rated?
Auction Direct USA Raleigh Service Department has a 4.9 star rating with 73 reviews.
When is Auction Direct USA Raleigh Service Department open?
Auction Direct USA Raleigh Service Department is closed now. It will open at 8:00 a.m.
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