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AT&T Store
- Mobile Phones
- Joplin, MO
About this business
Specialties When you visit an AT&T store, you'll find that, unlike other cellphone stores, AT&T offers all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and ... read more
Location details
1702 Range Line Rd, Suite 1 & 2, Suite 1 & 2, Joplin, MO, 64804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
went in 2 weeks ago to the joplin store to see about swapping to AT&T, but we typically have poor service where we live. Kenneth was extremely helpful, he made phone calls and got us all set up and provided us with an option if our service didn't work at home. we went in today to go ahead and swap over our 3rd line onto our plan. Kenneth was busy so we got another associate. she was very unwilling to help. wanted to charge a deposit + tax. she refused to make a phone call to drop deposit. she stated that they called and help... read more
Went into the store a week ago to get a phone added to my plan. The guy quoted me and said I would save over $100 a month even with the new line if I switch plans. Not true. I got a new a bill and my bill went up over $200. I called customer service and they said the new plan is going to cost me an additional $200 a month.
Business response:
Hi Justin, Your experience in our store matters to us. This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the great experience you deserve. Thank you for bringing this to our attention.
they had me sit in my car for 45 min and when I saw them dealing with people that came long after me I got concerned and went in. OH GEEE WE'RE SORRY, WE FORGOT ABOUT YOU!!!! Kept looking over at that US Cellular store across the street. hmmmm
Used to be a decent store staffed by competent people that could provide quality service in a timely manner. Now it is not. Only interested in selling you something other than what you need, poor product knowledge, inattentive to customer’s concerns, condescending attitudes. Order your phone online or go to a competitor. This place doesn’t deserve your money.
Business response:
Hi Charlie, Our number one goal is to provide you with an exceptional customer experience. Serving our customers with the best service possible is something we strive for every day. We would like to hear more about your last experience. If you would give the store phone a call or stop by the store and ask to speak with a manager we would like the chance to address your concerns and hear more about your experience at our location. We sincerely appreciate you and all our customers and look forward to providing you a better exp... read more
My husband and I went into the store last Saturday February 22 it was around 530. They were very busy so we had to wait. We weren’t greeted as we came in the store but soon after someone came over and got my name. We had to wait quite a while. When we finally sat down with a rep he really didn’t seem to care if he sold us anything or not. This is the first bad experience I’ve ever had at this store. He gave us info on new iPhone 11 and we left no sale. Not impressed at all. Even the sales manager was more interested in closi... read more
Awful experience. Worst 14 days. We switched from US cellular. Went through the whole process. Purchased new phones and was told by Chris, it would be $220 a month for 4 lines with the veterans discount. First bill came in at $497.52 without the discount. I understand activation fees and such but this is ridiculous. We went in to get something figured out and was told that the $220 wasn’t possible. Cheapest they can go is $380 a month. And they couldn’t activate the veterans discount for the first couple months due to paperw... read more
RecommendedI was immediately greeted by Tony, who cheerfully took my information & invited me to make myself at home, which I did. After marveling over the beautiful iPhone display & taking more than a few selfies in portrait mode, I was connected with Levi who immediately set out to help me solve a complicated situation. He was patient, understanding & professional throughout! After (attempting to)dealing with this issue for more than several hours over a 3 month period over the phone , Levi handled everything AND saved me $30 a month... read more
I was Arron’s first full transition he is learning and with assistance from a mentor the transaction went smooth with a few delays because of being new. You have a asset with Aaron and with more knowledge he will be great for your company
Frequently asked questions about AT&T Store
How is AT&T Store rated?
AT&T Store has a 3.8 star rating with 926 reviews.
When is AT&T Store open?
AT&T Store is open now. It will close at 8:00 p.m.
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