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At&t Store

3.6

About this business

AT&T, serving over 81 million wireless customers 

Location details

2783 Ridge Rd, Dallas, TX, 75032, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6499 reviews
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Katherine Foley Adams's profile image
Katherine Foley Adams 
8 years ago

Grateful to be back... Thanks Ricky for hooking my husband and I back up with our old account, after trying T-mobile for 21 days. 

Laura Singleton's profile image
Laura Singleton 
9 years ago

A friend and I were at the Harbor today, and when I got out of the car I didn't notice my phone dropped in the parking lot. Once I realized it several hours later, we searched high and low but ended up at the AT&T store. A really nice rep helped us track my phone and we watched as it finally stopped at a house in Fate. The rep was super helpful and nice and gave me advice and options about what to do. We ended up at the Fate police headquarters where the officer went with us to the house and recovered my phone. I am so thank... read more

Mary Miller's profile image
Mary Miller 
9 years ago

Get a one star from me. What sense does it make to make a customer wait when picking up something they already ordered and paid for? 4 people in front of me who are looking for a phone but I have to wait? Oh and the hostess standing there doing nothing rolled her eyes at me when I complained. 

Trina Marie Jordan's profile image
Trina Marie Jordan 
9 years ago

I just spoke with Rhonda Ortiz out of Texas and her supervisor Brian. Ronda was very professional polite and kind. She did an excellent job she was very informative she said me things on my phone that I didn't know I could do she walked me to the steps of resetting my att account app because it wasn't working. She did a great job and you should monitor her phone call and you should also give her promotion. She's an excellent technical support specialist for AT&T in Texas and I appreciate everything that you've done for me Rh... read more

Jamye Sheffield's profile image
Jamye Sheffield 
9 years ago

Awful customer service. I moved to Verizon because your customer service was so awful. 

Chris James's profile image
Chris James 
10 years ago

Horrible customer service-I'd have more luck with the automated systems they offer which are also terrible, but at least they TRY to understand what the hell they're doing. 

Katherine Ngoc Tu's profile image
Katherine Ngoc Tu 
10 years ago

AT&T would definitely get 5 stars if they provide service for Royse City. We are an established neighborhood and the neighbors and I need U-verse out here. We've made many requests but have been unsuccessful. Pleaseeeeeeeee see what you can do. Thank you so much. 

Clinton Kirk's profile image
Clinton Kirk 
10 years ago
Christopher Hatton's profile image
Christopher Hatton 
11 years ago

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 3.6 star rating with 499 reviews. 

When is At&t Store open?

At&t Store is closed now. It will open at 11:00 a.m. 

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