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At&t Store

3.6

About this business

AT&T, serving over 81 million wireless customers 

Location details

2783 Ridge Rd, Dallas, TX, 75032, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6480 reviews
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Dawn Garrick's profile image
Dawn Garrick 
recommend  Recommended
4 years ago

I have been in this location several times & the customer service here is always exceptional! Jason & others go above & beyond to assist & educate & always do it with a great attitude ! Best AT&T store I've ever visited ! 

Misty Dillard's profile image
Misty Dillard 
recommend  Recommended
5 years ago

Thank You for repairing my phone 📱 

John Chadwick's profile image
John Chadwick 
recommend  Recommended
5 years ago

Don’t try calling because no one will answer but once inside the store ask for Brandon. He did an amazing job. 

Jossi Mladenoff's profile image
Jossi Mladenoff 
5 years ago

Absolutely horrible customer service! Sold me and my husband the WRONG cases for our brand new phones so when the phone shattered in the case same day we got everything, they told us we needed to pay $250 to replace the phone and there was nothing they could do! 

Andrew Kinsey's profile image
Andrew Kinsey 
5 years ago

What a joke this place is. We bought new phones and were told we would get a 750$ credit on the second phone. Now on our bill they are giving us a 25$ a month credit instead of what we were told liars and thieves go to version or anywhere before you come here. You have lost a 25 year client because your ignorance. 

Carla Collman Dunlap's profile image
Carla Collman Dunlap 
6 years ago

Do NOT work with the manager Yvonne for your phone needs. she sold us on bundling everything, phone, internet, direct tv to "save us a lot of money". I've been billed over $600 this month alone! Went in and spoke to brandy who explained it all and is trying to fix the screw up the manager did. But we're stuck with a contract now and paying $125/mo more than we were before we went in there!! 

Gerald Yates's profile image
Gerald Yates 
6 years ago

very slow service. been here 15 minutes and no hello, no i will he with you in a minute. or anything.. will never be back to this store 

Beau Adams's profile image
Beau Adams 
6 years ago

Never ever ever shop at this store!! If you need a new phone just call Corporate. During the 10yrs as a customer corporate has always been great to us. This is the second time I go into the Rockwall location just to get a new phone and this is the second time I have to call corporate to fix my plan THAT THEY SCREWED UP!! I told the girl in the beginning. I do not want to mess with my plan, I’m just here to get a new phone. Again, if you need a new device please call AT&T and DO NOT go into the store. I will never ever ever e... read more

Ashley Nicole Decker's profile image
Ashley Nicole Decker 
7 years ago

I have been to this store at least 6 times in 2 months. They have been so calm and helpful every time I walk in the door� 

Frequently asked questions about At&t Store

How is At&t Store rated?

At&t Store has a 3.6 star rating with 480 reviews. 

When is At&t Store open?

At&t Store is open now. It will close at 8:00 p.m.  

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