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Aspirus Family Health Specialists

4.1
  • Wausau, WI

About this business

Location details

2720 Plaza Dr Suite 1300, Ste 1300, Wausau, WI, 54401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1649 reviews
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Kathy Robinson's profile image
Kathy Robinson 
5 years ago

The ENT PA that I saw was rude, did not listen to my responses to her questions and was clearly incompetent! Told me the pain I was having (and I had no pain!) in my ears was from a headache or sore throat...and I did not have a sore throat or headache! She ignored the fact that I was not having pain, and once she made up her mind that I had ear pain from a headache or sore throat dismissed me like I was an idiot!!! NEVER going back!!!!! I will drive 100 miles to be seen by anyone else before ever going back there. 

Kathy Robinson's profile image
Kathy Robinson 
5 years ago

The ENT PA that I saw was rude, did not listen to my responses to her questions and was clearly incompetent! Told me the pain I was having (and I had no pain!) in my ears was from a headache or sore throat...and I did not have a sore throat or headache! She ignored the fact that I was not having pain, and once she made up her mind that I had ear pain from a headache or sore throat dismissed me like I was an idiot!!! NEVER going back!!!!! I will drive 100 miles to be seen by anyone else before ever going back there. 

Nick Sachs's profile image
Nick Sachs 
5 years ago

Aspirus - putting the "ass" in health care. Got a significant procedure done in January, first billing statement was in April (mid-COVID shutdown). Spoke with someone from their billing department in late May, explained that we were down 2/3 of our income (family business is a tavern) with two children to support and was assured they would work with us. Fast forward to early July and we're in collections without ever receiving a warning letter/call or follow-up statement, despite what their representative said on the phone. ... read more

Business response:

Hi Nick. Thank you for taking the time to tell us about your recent experience with Aspirus. If you would like to speak with Aspirus Patient Relations, please call 715-847-2275 to help resolve any issues. Thank you. 

Nick Sachs's profile image
Nick Sachs 
5 years ago

Aspirus - putting the "ass" in health care. Got a significant procedure done in January, first billing statement was in April (mid-COVID shutdown). Spoke with someone from their billing department in late May, explained that we were down 2/3 of our income (family business is a tavern) with two children to support and was assured they would work with us. Fast forward to early July and we're in collections without ever receiving a warning letter/call or follow-up statement, despite what their representative said on the phone. ... read more

Business response:

Hi Nick. Thank you for taking the time to tell us about your recent experience with Aspirus. If you would like to speak with Aspirus Patient Relations, please call 715-847-2275 to help resolve any issues. Thank you. 

Jake Biel's profile image
Jake Biel 
5 years ago

No i would not recommend this organization. I have been waiting months upon months for a call back about when i can reschedule an appointment. They dont know how to return phone calls, properly diagnose an individual with back pain, and refused to to any sort of scan or tests to see what the problem is. WORST EXPERIANCE EVER AND NEVER GOING BACK. 

Nick Sachs's profile image
Nick Sachs 
5 years ago

Aspirus - putting the "ass" in health care. Got a significant procedure done in January, first billing statement was in April (mid-COVID shutdown). Spoke with someone from their billing department in late May, explained that we were down 2/3 of our income (family business is a tavern) with two children to support and was assured they would work with us. Fast forward to early July and we're in collections without ever receiving a warning letter/call or follow-up statement, despite what their representative said on the phone. ... read more

Business response:

Hi Nick. Thank you for taking the time to tell us about your recent experience with Aspirus. If you would like to speak with Aspirus Patient Relations, please call 715-847-2275 to help resolve any issues. Thank you. 

Jake Biel's profile image
Jake Biel 
5 years ago

No i would not recommend this organization. I have been waiting months upon months for a call back about when i can reschedule an appointment. They dont know how to return phone calls, properly diagnose an individual with back pain, and refused to to any sort of scan or tests to see what the problem is. WORST EXPERIANCE EVER AND NEVER GOING BACK. 

Nick Sachs's profile image
Nick Sachs 
5 years ago

Aspirus - putting the "ass" in health care. Got a significant procedure done in January, first billing statement was in April (mid-COVID shutdown). Spoke with someone from their billing department in late May, explained that we were down 2/3 of our income (family business is a tavern) with two children to support and was assured they would work with us. Fast forward to early July and we're in collections without ever receiving a warning letter/call or follow-up statement, despite what their representative said on the phone. ... read more

Business response:

Hi Nick. Thank you for taking the time to tell us about your recent experience with Aspirus. If you would like to speak with Aspirus Patient Relations, please call 715-847-2275 to help resolve any issues. Thank you. 

Jake Biel's profile image
Jake Biel 
5 years ago

No i would not recommend this organization. I have been waiting months upon months for a call back about when i can reschedule an appointment. They dont know how to return phone calls, properly diagnose an individual with back pain, and refused to to any sort of scan or tests to see what the problem is. WORST EXPERIANCE EVER AND NEVER GOING BACK. 

Frequently asked questions about Aspirus Family Health Specialists

How is Aspirus Family Health Specialists rated?

Aspirus Family Health Specialists has a 4.1 star rating with 649 reviews. 

When is Aspirus Family Health Specialists open?

Aspirus Family Health Specialists is closed now. It will open at 8:00 a.m. 

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